Epic PB Analyst

CTG is seeking a certified Epic Professional Billing (PB) Build Analyst with 3+ years of hands-on build experience to support the design, configuration, and optimization of Epic PB applications. This role is critical to ensuring efficient, accurate, and compliant professional billing workflows across the revenue cycle.

The ideal candidate will have strong expertise in Epic PB configuration, claims and charge workflows, and reimbursement processes, along with the ability to translate business requirements into scalable system solutions.

Key Responsibilities

• Design, build, configure, and maintain Epic Professional Billing (PB) application components
• Collaborate with revenue cycle stakeholders to gather and translate business requirements into system build and workflow improvements
• Support key PB functions including charge capture, claims creation, edits/scrubbing, reimbursement workflows, and denial management
• Participate in system implementations, upgrades, and ongoing optimization initiatives
• Perform unit testing, integrated testing, and user acceptance testing (UAT) to ensure system accuracy and performance
• Troubleshoot system issues, conduct root cause analysis, and implement sustainable solutions
• Maintain detailed documentation of system build, workflows, and change management processes
• Support go-live activities and post-go-live stabilization, including on-call support as needed
• Ensure compliance with payer rules, regulatory standards, and Epic best practices
• Partner with cross-functional teams (HB, Charge Router, HIM, interfaces, reporting) to support end-to-end revenue cycle integration

Required Qualifications

• Epic Professional Billing (PB) Certification (required)
• 3+ years of Epic PB build experience , including hands-on configuration and support
• Strong understanding of professional billing workflows and revenue cycle processes
• Experience with claims processing, reimbursement, and denial management
• Experience with system upgrades, enhancements, and full testing cycles
• Proven ability to troubleshoot complex billing and system issues
• Strong communication skills and ability to work effectively with both technical and operational stakeholders

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link providedKindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $75.00 to $80.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.


Together, we shape what's next-working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.