Assistant General Manager

Job Description

Job Description

Emmy Squared Pizza- NYC is looking for a passionate and driven Assistant General Manager to assist with supporting the day-to-day operations and help lead, guide, and develop our New York City team. We are seeking a highly capable hospitality leader with strong operational experience and a proven ability to lead teams, drive results, and contribute at a high level. This role is ideal for someone who is eager to take on increased responsibility and play a key role in delivering exceptional guest experiences while continuing to grow within a dynamic restaurant environment.

This position offers:

• Competitive salary
• Quarterly bonus opportunities
• Paid training program
• Comprehensive health benefits package

Position Responsibilities:

As our Assistant General Manager , you will partner closely with the General Manager and oversee both front-of-house and back-of-house operations, including:

• Team Leadership: Assist with hiring, onboarding, training, and developing restaurant team members. Provide daily supervision, coaching, and support to ensure policies, procedures, and service standards are consistently met.
• Daily Operations: Supervise restaurant operations during shifts, inspect operational flow, delegate tasks, and ensure compliance with all company policies, processes, and health and safety standards.
• Guest Experience: Oversee the floor during service, engage with guests, ensure all guests feel welcome, and lead service recovery efforts when issues arise to maintain a high level of guest satisfaction.
• Financial & Labor Support: Assist with managing labor schedules, adjusting staffing as needed to meet business demands and financial goals.
• Training & Development: Facilitate meetings and trainings on operational procedures, policies, and service standards while helping foster a positive, fun, and productive work environment.

Position Qualifications:

• Experience: Minimum of 1 year of restaurant management experience in a full-service restaurant required.
• Leadership: Proven ability to manage, develop, and motivate a high-performing team.
• Skills: Proficiency with computers and restaurant systems; POS, scheduling, and reservation systems experience required (Toast and/or Dolce experience a plus). Strong written and verbal communication skills along with the ability to multitask and work effectively in a fast-paced environment while delegating responsibilities.
• Passion & Flexibility: Passion for food, hospitality, and providing exceptional guest experiences. Availability to work weekends, holidays, and varying shifts.
• Ability to lift/carry up to 40 lbs. and push/pull up to 75 lbs.
• Ability to stand and walk for extended periods, with frequent bending, twisting, squatting, and reaching overhead.

Why Join Emmy Squared Pizza?

Join a growing restaurant group that values hospitality, teamwork, and creating memorable dining experiences for our guests. We are committed to developing leaders from within and supporting career growth at every level. Emmy Squared Pizza is an equal opportunity employer, and we welcome candidates from all backgrounds to apply.