Business Operations Coordinator

Benefits:

Health insurance

Paid time off

Training & development

401(k) matching

Bonus based on performance

Company parties

About Agility Integration

Agility Integration has provided structured cabling, electrical, and technology infrastructure services throughout Southern California for nearly 25 years. We support local and national customers through project planning, purchasing, logistics, and operational support.

We take pride in long-term customer relationships, a professional work environment, and exceptional employee retention. Our employees average more than 12 years with the company.

Position Overview

We are seeking a Business Operations Coordinator to support the daily administrative and operational functions of the company. This position combines purchasing, project administration, customer support, data entry, and maintaining information within company business software systems.

The majority of this role involves supporting customers, vendors, project managers, and field personnel while maintaining accurate business information and organized records. Because operational needs vary, time will be divided among different responsibilities based on project demands and company priorities. The position also assists management with software improvements, process improvements, and special projects as needed.

Primary Responsibilities

Purchasing & Material Coordination

Purchase materials from vendors and distributors

Obtain pricing, availability, and delivery information

Track orders and coordinate deliveries

Resolve order discrepancies and shipping issues

Project Administration

Process sales orders and create project records

Generate and distribute customer invoices

Maintain project documentation and supporting records

Support project managers with project setup, material tracking, scheduling coordination, and customer communication

Business Systems & Data Management

Maintain customer, vendor, inventory, pricing, and project information within company software systems

Perform data entry and record maintenance throughout the day

Review records for accuracy and completeness

Maintain organized electronic records and supporting documentation

Customer & Operational Support

Answer incoming phone calls and assist customers and vendors

Coordinate shipment tracking and delivery confirmations

Process incoming mail, customer payments, and vendor invoices

Receive occasional material deliveries and assist with shipping as needed

Support daily office and operational needs

Additional Responsibilities

Assist with maintaining purchasing and pricing information

Help improve organization and accuracy within company software systems

Support operational reporting, software improvements, and special projects

Required Qualifications

Strong organizational and time management skills

Excellent attention to detail

Strong written and verbal communication skills

Comfortable performing data entry and working with computer systems throughout the day

Ability to manage multiple priorities and work independently

Proficiency with Microsoft Outlook, Excel, and Word

Fast and accurate typing (+70wpm accurately preferred)

Preferred Experience

Experience working in structured cabling, telecommunications, electrical contracting, construction, IT services, or other project-based service organizations

Experience supporting purchasing, project administration, service coordination, customer support, logistics, or office operations

Experience with QuickBooks, Tigerpaw, QuoteWerks, ADP, or similar business software applications