Leasing Consultant
BH Management Services, LLC
Position Leasing Consultant (Reports to: Community Manager; Direct Reports: None) Role Overview As the leasing consultant, your mission is to respond to inquiries/leads from prospective clients to identify potential renters, market, lease, and renew apartment leases in accordance with company standards and Fair Housing guidelines and provide excellent customer service. Exhibits strong commitment to the service needs of the internal and external customers and represents the company professionally and courteously. Key Responsibilities Responsible for ensuring the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager. Maintains a strong understanding of the community and local market; competitor specials and floor plans. Have comprehensive working knowledge of all aspects of leasing units and documents, in accordance with company standards and Fair Housing guidelines. Processes lease application paperwork for approval of the CM and prepares new lease contracts. Inspects target and/or show units in advance for greeting and touring new prospects, including vacant or model units and common/amenity areas. Inspect pre‑leased apartments prior to the move‑in date and promptly communicate any concerns to the Service Manager or Community Manager. Understands, utilizes and promotes all third‑party online leasing programs appropriately. Ensure timely and accurate logging of all prospect information and notifications into the Property Management software. Responsible for checking, responding to and documenting community and individual emails, voicemails, and text messages. Stays up to date with all promotion/ leasing incentives. Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per company standards. Post notices to vacate and other community communication, if applicable. Assist with daily community inspections to ensure community policies are being followed and addressing, if applicable. Other duties as assigned. Qualifications Previous experience in a customer‑facing/customer service role. Demonstrated sales and closing skills. Excellent organizational and communication skills. Ability to work with a diverse group of people. Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law. Work Schedule Monday‑Friday. Some overtime may be required. Ability to work extended hours, including “on‑call” and/or participate in a rotating “on‑call” schedule as needed to meet business needs. Seniority Level Entry level Industry/Employment Type/Location Property Management, Full‑time, On‑site Equal Employment Opportunity Employer BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live. Our posted compensation reflects the cost of talent across multiple US geographic markets. Pay is based on a number of factors and may vary depending on job‑related knowledge, skills, and experience. #J-18808-Ljbffr
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