SafeSplash Woodway Front Desk Associate

Job Description

Job Description

Front Desk Associate

Pay range: $13-$16

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Smart fish swim in schools®

You may be our next great Front Desk Associate at SafeSplash Woodway!

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• Discounted swim lessons for your children
• We invest in you! Grow your career in the industry

What will you do as a Front Desk Associate?

• Assist clients and visitors by greeting, welcoming, and directing them appropriately
• Maintains client accounts by recording accurate and up-to-date information, take client payment when necessary; scheduling classes and appointments
• Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales
• Aid AGM in scheduling, promoting and participating in special events, and keeps all client communications updated, and visibly posted in public areas of lobby
• Create and capture organic marketing materials for socials

• General up- keep of the lobby and changing areas

• Social Media and content creation

What are we looking for in a Front Desk Associate?

• Happy and professional disposition; hospitable and caring

• Experienced in working with children

• Phone skills

• Exceptional customer service focus: deliver quality experience, can handle pressure of customer escalations
• Experience using spreadsheets and word processing software such as Microsoft Suite
• Dependable and flexible schedule: will be required to work evenings and Saurdays
• Preferred qualifications:
  • Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
  • CPR & First Aid Certified or we will provide within 60 days of hire