Product Line Manager

Job Description

Job Description

908 Devices Inc. (NASDAQ: MASS) is revolutionizing chemical analysis with its simple handheld devices, addressing life-altering applications. The Company's devices are used at the point-of-need to interrogate unknown and invisible materials and provide quick, actionable answers in vital health, safety and defense tech applications, addressing the fentanyl and illicit drug crisis, toxic carcinogen exposure, and global security threats. The Company designs and manufactures innovative products that bring together the power of complementary analytical technologies, software automation, and machine learning. For more information, visit 908devices.com

908 Devices has a corporate office in Burlington, MA with a manufacturing center in Danbury, Connecticut and a growing population of remote staff worldwide.

Position Summary

We are looking for a Product Line Manager/Technical Sales Specialist to join our team in Danbury, CT. The successful candidate will be primarily responsible for managing, marketing, and selling our Czitek product line. Tasks will include product positioning, rebranding, product demonstration, post-sales support, channel management, technical troubleshooting, forecasting & planning.

Key Responsibilities

• Timely response to all customer inquiries from sales to technical support.
• Worldwide support to resellers and end user requests that may include configuration recommendations, pricing, quoting, and processing of orders, as well as before and after market support of the products.
• Must be capable of running FTIR samples with our accessories and analyze the output which requires experience in FTIR instrumentation and sample preparation for ATR (Attenuated Total Reflection Techniques). FTIR Microscopy experience is a plus.
• Write/create technical applications and service bulletins (FAQ's) to post to web/social media.
• Ability to design and present live and virtual web demos to communicate benefits and features of our products.
• Increase our products exposure to Digital Media on the Internet via blogs, social media, SEO, videos and updates to our website with goal to generate prospective business.
• Work closely with Manufacturing to communicate prospective business for forecasting lead times and delivery commitments.
• "Brand Refresh" of all marketing materials for posting to digital media sites where appropriate.

Skills & Qualifications

• Chemistry Degree or comparable degree required
• Hands-on FTIR Instrumentation experience
• Excellent verbal and written communication skills
• Above-average skills in standard business software (MS Office)
• Experience with FTIR analytical software
• Experience with Salesforce, and Shopify websites is a plus
• Some travel for trade shows, workshops, and industry events.

Additional Information

• Compensation: The annualized base pay range for this position at the commencement of employment is expected to be between $80,000 and $90,000 per year/per hour ; the base pay offered may vary depending on several individualized factors, including market location, job-related skills, and experience. This position may also be eligible to receive additional compensation, such as an annual incentive bonus, sales commission, or long-term incentives.
• Location: This position is based out of our Danbury, CT facility

We are proud to be a company changing the status quo in our industry. Join us and work with curious and innovative people, creative problem solvers, risk-takers, and dedicated colleagues as we reimagine the future of Mass Spec.

908 Devices does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.