Payroll Operations Manager

Job Title: Payroll Operations Manager Location: Charlotte, NC Job Type and Duration: Direct Hire/Permanent Pay range: $120k - $150k Summary Description We are seeking a skilled and experienced Payroll leader to manage and coordinate with our outsourced payroll provider The ideal candidate will be responsible for ensuring accurate and timely payroll processing through our external partner, maintaining employee data integrity, and providing strategic insights through data analysis. This role requires a strong understanding of HR processes, exceptional attention to detail, and the ability to lead a team effectively. What you'll be doing Payroll Coordination Oversee and liaise with the outsourced payroll provider to ensure accurate and timely payroll processing Manage payroll schedules, deductions, and adjustments in collaboration with the external provider. Resolve payroll discrepancies and respond to plant / employee inquiries Collaborate with finance and accounting teams to ensure accurate financial reporting. Compliance and Reporting Ensure compliance with federal, state, and local payroll laws and regulations. Prepare and submit required payroll reports Work with third party partners to prepare tax filings and year-end activities. Stay updated on changes in payroll legislation and best practices. Team Leadership & Support Supervise or support payroll specialists or coordinators Provide training, guidance, and performance feedback to payroll staff Act as a point of escalation for complex payroll issues Reporting Generate and analyze payroll to provide insights and support decision-making. Present findings to senior management. Vendor Management Liaise with outsourced payroll vendor to ensure service level agreements are met. Evaluate vendor performance and provide support in in contract negotiations. Employee Support Provide support to plants, HR team and employees regarding payroll inquiries. Conduct training sessions to educate employees on system usage. Project Management Lead HR projects related to payroll, including system implementations and upgrades Location This is an onsite position located out of the Charlotte, NC (South End) Office We'd love to hear from you if: Bachelor's degree in Human Resources, Business Administration, or a related field. Minimum of 5 years of experience in HR data management and payroll coordination. Proficiency in HR software (Workday, ADP Lyric) and Microsoft Office Suite Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Strong attention to detail and organizational skills. Excellent communication and interpersonal skills. Preferred Qualifications Certification in Payroll (e.g., CPP) or HR (e.g., PHR, SPHR). Experience with data analysis and reporting tools. Experience managing payroll for a manufacturing or complex organization Exposure to HRIS systems and integrations Benefits PTO Group Health and Dental Insurance 401k after you have satisfied the necessary waiting periods. Contact ESPO Corporation View phone number on click.appcast.io View all open jobs at We are an Equal Opportunity Employer and value the benefits of diversity in our workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, national origin, disability, protected Veteran status, or any other attribute or protected characteristic by law. If you need assistance applying, please get in touch with us directly. #J-18808-Ljbffr ESPO