Employee Benefits Account Coordinator

Account Coordinator

Position Summary: The Account Coordinator provides administrative support to internal account managers and maintains a professional relationship with our external clients.

Essential Tasks:

• Conducts data entry into Excel spreadsheets, internal agency management system, carrier websites, House Bill requests
• Assists in marketing of accounts as directed by account managers
• Assists with the preparation of reports, proposals and other presentation materials
• Audits billing statements for accuracy on behalf of clients
• Generates open enrollment materials such as enrollment guides, election forms, personalized confirmation sheets, enrollment/change forms, etc
• Assists in processing necessary paperwork for submission to carrier implementation
• Attend local enrollment/client meetings as needed
• Delivers outstanding customer service
• Maintains agency files accurately and consistently
• Attends and completes any training sessions or assignments as required
• Performs other related tasks as needed

Core Competencies:

• Ability to Analyze and Solve Problems
• Attention to Detail
• Communication Skills
• Timely Task Completion
• Team Collaboration
• Client Focus
• Dependability
• Creative Thinking
• Organizational Skills
• Adaptability

Experience and Education: High school diploma or equivalent required 1+ year of employee benefits experience in the insurance field preferred Commitment to continuous learning and professional development Licensing and Credentials: Active Life & Health License preferred Systems: Proficient with Microsoft Excel, Word, PowerPoint, and Outlook Applied Epic experience preferred, but knowledge of similar Account Management System (AMS) is acceptable Physical Requirements: Ability to lift 25 pounds Repeated use of sight to read documents and computer screens Repeated use of hearing and speech to communicate on telephone and in person Repetitive hand movements, such as keyboarding, writing, 10-key Walking, bending, sitting, reaching and stretching in all directions

Benefits & Compensation: Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing. Employee Wellness Program Company paid holidays, plus PTO