Senior Intune Engineer
Pennant Group
Pennant Services is seeking an experienced, Senior Intune Engineer to design, implement, and support enterprise endpoint platforms. This role is responsible for the strategy, deployment, and lifecycle management of endpoint solutions including Windows, macOS, iOS, Android, Chromebooks, and virtual desktops (Azure Virtual Desktop). This role will partner closely with security, infrastructure, and business stakeholders to deliver reliable, secure, and consistent end-user experiences, while driving continuous improvement in processes that support modern, scalable, and service-oriented IT operations.Key Responsibilities Endpoint EngineeringDesign, implement, and optimize endpoint solutions across Windows, macOS, iOS, Android, Chromebooks, and AVDCollaborate with cross-functional teams (Security, Infrastructure, Application teams) to align solutions and prioritiesDefine and promote technical standards, best practices, and architecture patterns for EUC platformsAct as a senior escalation point for complex endpoint, workspace, and virtual desktop issuesProcess Improvement & DocumentationDefine, standardize, and continuously improve EUC operational processes and best practicesEstablish clear documentation for endpoint configurations, policies, troubleshooting, and operational workflowsDrive automation, policy-based management, and self-service capabilities to improve scalability and efficiencyIdentify operational gaps and inefficiencies and lead improvement initiativesEnsure processes support reliability, security, compliance, and a consistent end-user experienceSystems, Access & SecurityOwn endpoint platform architecture and configuration standards across Windows, MacOS, iOS, Android, Chromebooks, AVDLead implementation and optimization of Microsoft Intune and Azure servicesPartner with Security teams to enforce endpoint security controls, Conditional Access, and Zero Trust principlesEnsure endpoint configurations meet security, compliance, and regulatory requirementsMonitor endpoint health, compliance posture, and platform performanceEnd-User Support & OnboardingEnsure endpoint platforms are optimized to support smooth user onboarding and productivity from day oneCollaborate with IT support teams to improve end-user experience and reduce friction during device setup and useSupport consistent configuration and readiness standards for new users, roles, and locationsGather and incorporate end-user feedback to improve usability and service qualityAlign device and workspace solutions to evolving workforce and operational needsRequired QualificationsProven experience in End User Computing, endpoint engineering, or IT operations.Strong hands-on experience supporting distributed, multi-site, or remote environmentsDeep knowledge of endpoint platforms: Windows, macOS, iOS, Android, Chromebooks, and virtual desktop environmentsStrong hands-on experience with Microsoft Intune, Entra ID, and Azure servicesExperience supporting onboarding, access readiness, and user lifecycle processes in regulated environmentsDemonstrated ability to design, implement, and improve technical standards and operational processesStrong communication skills with the ability to collaborate across technical and business teamsPreferred QualificationsExperience supporting healthcare organizations or other highly regulated industriesFamiliarity with security, compliance, and data privacy requirements (e.g., HIPAA, Zero Trust principles)Track record of driving automation, standardization, and continuous improvement initiatives within endpoint or workplace teamsWhy Join Us? Something else that sets us apart from other companies is the quality of our most valuable resources – our people! We are dedicated to living out our culture as defined by our core values, “CAPLICO”: Customer Second – We prioritize and support our team so they can deliver exceptional care. Accountability – Own your work and outcomes. Passion for Learning – Grow continuously with curiosity and culture. Love One Another – Build authentic, respectful, and trusting relationships. Intelligent Risk Taking – Innovate and challenge the status quo. Celebrate – Recognize the small wins, they add up! Ownership – Be the CEO of your role. Additional Benefits:True Work-Life balance – We believe in taking care of yourself before you take care of others! Full benefits package (medical, dental, vision, 401(k) with match) Paid time off, holiday pay, and professional development Your voice matters! - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success. Location:Eagle, IDSalt Lake City, UTNashville, TNFarmington, CTSchedule: Hybrid, 3 days a week in officeWage: DOEAbout Pennant ServicesWe support over 180 home health, hospice, senior living, and home care operations across 14 states. Our Service Center model empowers local leadership while providing centralized clinical, legal, HR, IT, and compliance support to help ensure high-quality care. Pennant Service Center 1675 E. Riverside Drive, #150 Eagle, ID 83616 The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at Eagle, Idaho; Salt Lake City, Utah; Farmington, Connecticut; Nashville, TennesseeType: Full time
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