Senior Product Manager, Onboarding

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It's hard to believe that it's 2026 and paying rent on time is expensive, inflexible, and difficult. We're here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

About the Role

Our Housing team is on a mission to build the best rental experience for our users. As a key member of this best-in-class product team, you will be on the front lines, turning our ambitious vision into a reality.

We are looking for a hands-on, user-obsessed Senior Product Manager to own a critical pillar of our core product -from discovery and search to application and payment. You will lead a dedicated cross-functional team to ship innovative features that solve real problems for renters. This is a high-impact, high-visibility role with a direct path to shaping the future of our product.
What you'll do

• Develop Flex's product strategy around Onboarding and how to best optimize for new user growth.
• Monitor growth funnels and be responsible for KPIs like Net New Users, Reactivated Users, and First Month Payment.
• Be obsessed with experimentation and driving results through A|B testing.
• Launch experiences on both Mobile and Web interfaces, and be responsible for finding new opportunities and prioritizing product features
• Be the experience connector between our consumers and the Marketing and Partner/Sales teams driving acquisition.

Key qualifications

• Product: 3+ years of product management experience with a track record of driving impact on your products and ideally experience as owner of a rapidly growing consumer or B2B2C product
• Analytical horsepower: You dig deep into the data, think from first principles, and deliver the right results
• Communication: High attention to detail including precise and effective communication with senior stakeholders
• Scrappy: In starting a new product, you need to be eager to wear multiple hats as a leader and a "doer", who will do what is required to land a new product at high quality rapidly.

Pace: Desire for fast-paced, entrepreneurial environment

Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 markets (NYC/ SF) , the base salary pay range for this role is $184,000-$230,000 USD

For all other U.S. locations, Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the Tier 1 states listed above, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location

Life at Flex

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

Offices

Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.

Benefits

For full-time U.S. employees we offer:

• Competitive medical, dental, and vision
• Company equity
• 401(k) plan with company match
• Unlimited paid time off + 13 company paid holidays
• Parental leave
• Free Flex subscription

For full-time non-U.S. employees, we offer:

• Competitive compensation + company equity
• Unlimited PTO