Digital Enablement - Mid-Level MRO Digital / Analytics Integration Analyst

Job Description At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment that’s welcoming, respectful and inclusive, with great opportunities for professional growth. Find your future with us. Overview Join the Boeing Global Services (BGS) Global Technical Operations (GTO) organization as a Digital Enablement – Mid‑Level MRO Digital / Analytics Integration Analyst in San Antonio, TX. In this role, you will act as the digital and analytics integration focal, partner with program leadership and teammates to identify digital capability gaps, explore opportunities for digitization of processes, and support roll‑out and adoption of digital tools and technology. Position Responsibilities Translate stakeholder and end‑user needs into end‑state requirements by leading user research initiatives; ensure alignment with business objectives, processes, and priorities set by GTO and SAT site programs. Own end‑user feedback collection and triage; analyze lessons learned, pain points, surveys, and usability studies; convert findings into prioritized improvements. Partner with the GTO Workflow Mapping team to document and maintain end‑state process flows that depict end‑to‑end business and system steps, roles, data elements, and user vs. system responsibilities. Collaborate with UX foci to define UI requirements and mockups that implement business process steps while meeting usability and accessibility standards. Validate functionality through end‑user feedback and testing. Help deliver release notes, training materials, tipsheets, and training sessions; provide post‑release support to operational users. Basic Qualifications 3+ years of experience with digital transformation, information technology, and/or system development and implementation within an Agile team environment. Track record of engaging with end users throughout the project lifecycle and using end‑user feedback to drive improvements. Demonstrated ability to work cross‑functionally and manage multiple concurrent projects with a ‘progress over perfection’, action‑oriented mindset. Strong interpersonal communication and people skills, stakeholder management, and facilitation; ability to build trust and engage at all levels in the business. Preferred Qualifications Strong analytical, problem‑solving, and writing skills with attention to detail. Self‑starter with systems thinking ability to map operational objectives to technical solutions, including new/ambiguous scenarios and large‑scale problem sets. Experience with MRO and sustainment processes. Prior experience with applying continuous improvement practices in a shop floor or operational environment. Location & Compensation San Antonio, TX. Summary Starting Pay Rate : $90,950 – $123,050. Equal Opportunity Employer Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. #J-18808-Ljbffr The Boeing Company