Golf Shop Assistant

Golf Shop Assistant

Wigwam Golf Club - Litchfield Park, AZ 85340

Overview

Salary Range $16.65 - $16.65 Hourly Position Type Part Time Job Shift Weekdays and Weekends Education Level None Travel Percentage None Category Admin - Clerical

Description

Job Summary

Under general supervision, the inside Golf Shop Assistant is responsible for providing outstanding customer service to golfing and non-golfing guests within the Golf Shop environment. This position assists with guest check-in, retail sales, tee time reservations, and general golf operations while helping maintain a professional, organized, and welcoming Golf Shop atmosphere. The role may also assist with various operational tasks and projects supporting the golf club, including tournaments, merchandising, guest services, special events, and other day-to-day golf operations as assigned.

Qualifications

Education and Experience Required

Attending or graduating from High school / GED. Minimum one (1) year of retail experience, preferably in a golf environment. Previous experience in a customer-service-related position.

Skills and Abilities

• Basic knowledge of golf operations, terminology, and etiquette preferred.
• Ability to problem solve and remain calm under pressure.
• Strong communication skills with guests and fellow team-mates in a professional, friendly manner.
• Possess an outgoing personality with a desire to positively represent the golf course.
• Ability to multitask and prioritize responsibilities effectively.
• Strong attention to detail and organizational skills.
• Ability to handle cash and process transactions accurately.
• Dependable, punctual, and team-oriented.
• Understand and follow oral and written instructions.
• Ability to be flexible and adapt to changing needs.
• Ability to use Radio.

Computer Skills

Required:

• Ability to use employee self-service on company's human resources/payroll database.
• Ability to use Point-of-Sale system, email systems, and any other applicable operational systems.

Certificates, Licenses, Registrations

Required because may be required to drive golf carts: Valid State Driver's License

Other

Ability to work schedule required to fulfill duties of position. At times, individual must be able to work in a fast-paced environment with ability to handle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Must seek approval from supervisor before incurring overtime, Schedule flexibility which may include weekends and holidays.

Part-Time Positions:

• Busy Season: You are expected to be available to work the hours required for the shift/position. Generally speaking, we require a minimum of 3 shifts per week, including weekends.
• Non-Peak Season: Generally speaking, you are expect to work a minimum of 2-3 weeks per shift, including weekends. With manager approval, a minimum of 1 shift per pay period is required but only granted in limited situations.
• You are expected to work the schedule assigned, which may include weekends and holidays, in alignment with business needs.
• You are expected to be reliable and dependable, meeting attendance requirements including requesting time off in advance.

Full-Time Positions:

• Busy Season: You are expected to be available to work up to or near 40 hours per week, including covering shifts and working overtime as needed.
• Non-Peak Season: A minimum of 30 hours per workweek is required. You may be scheduled for additional hours if business needs require it.
• You are expected to work the schedule assigned, which may include weekends and holidays, in alignment with business needs.
• You are expected to be reliable and dependable, meeting attendance requirements including requesting time off in advance.
• Please note that any changes to your full-time availability may impact your employment classification. A reduction in availability may result in a change.

Physical Demands:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In general:

• Ability to stand and walk for extended periods of time throughout the shift.
• Ability to frequently use hands and wrists for operating a computer, Point of Sale (POS) system, telephone, and handling merchandise.
• Ability to bend, reach, stoop, kneel, and lift merchandise or supplies.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to communicate effectively with guests, members, management, and co-workers, in person and by telephone or radio.
• Ability to maintain visual attention to detail for transactions, inventory, displays, and guest interactions.
• Regularly required to talk and actively listen.
• Work around people.
• Must use hand to finger, handle or feel objects, tools or controls; and reach with hands and arms.

Work Environment

• Primarily works indoors within the Golf Shop and clubhouse environment; however, employees may occasionally be required to work outdoors in varying weather conditions and temperatures.
• Frequent guest interactions, interruptions, and periods of moderate to high activity levels.
• Noise levels may vary from moderate to loud depending on guest traffic, tournaments, events, and daily operations.
• May occasionally be exposed to dust, cleaning products, outdoor elements, and other typical golf club or retail environment conditions.
• Schedules vary and may include weekends, holidays, etc. as determined by business needs.

OSHA Category

Category II: Position Personnel who engage in activities normally without exposure to blood or body fluids, but where exposure may occur in the event of an emergency.

The above statements are intended to describe the general nature and level of work performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.

We Offer

PT Benefits: Flexible Scheduling, Direct Deposit, Free Parking, Paid Sick Leave, Free Golf, Golf Shop Discounts. Waiting periods may apply.

FT Benefits: Health Insurance, Direct Deposit, Free Parking, Vacation, Holidays, Paid Sick Leave, Free Golf, Golf Shop Discounts. Waiting periods may apply.

How to Apply: If you enjoy the outdoors, golf club environment and meet the necessary skillset, please submit your resume and apply online. If you receive a conditional offer, we do conduct a background check. EOE.