Sales Associate

Sales Associate

The Sales Associate is responsible for overall management and operation of the Retail Stores with key functions of driving sales, daily preparation of the store at a high standard, and inventory management. The store is planned to be open 2 days per week, but the candidate is expected to work 3 days per week. The position will report to Finance Director and will also work closely with the Sales and the Operations Managers.

Key Responsibilities

Retail Store Operations

• High standard of customer service
• Being knowledgeable of our products to answer questions related to product features, sizing, pricing, and store policies as well as locating items for customers
• Managing cash registers and processing payments
• Maintain product merchandising and display to a high standard
• Maintain high level of store presentation both store floor, dressing room, and stock
• Analyze sales and revenue reports and derive sales forecasts
• Maintenance and management of POS ("Point of Sales") system
• Processing internal orders

Inventory Management

• Inventory management such as product item setup, inbound/outbound shipment management, picking and packing orders, etc.
• Closely monitor the stock level to support forecasting stock and to secure a proper replenishment
• Support inventory audit, conducting stock take once a year

Experience, Knowledge & Skills

Minimum of 3 years of Retail experience including customer service skills

Exposure to business operations preferred

Excellent communication and interpersonal skills

Analytical and data driven mindset

Intermediate Excel experience/skill

Responsible, professional, pro-active, independent