Nutrition Assistant

Site: Brigham and Women's Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Schedule: 30 hours, 7:00 am – 3:00 pm, Wednesday, Thursday, Friday and every other weekend. The Nutrition Assistant performs a variety of duties pertaining to the delivery of high quality, personalized nutritional care to all patients. The Nutrition Assistant is responsible for upholding and enforcing standards and policies as set forth by the hospital and the department. Essential Functions Attends department meetings, monthly in‑services, training classes, etc. as assigned. Assists patients with menu choices that fit within diet restrictions. Adjusts patient meal selections to comply with diet and with MD/RD/RN instructions. Ensures that all patients receive nourishment at each meal; notifies RN when this does not happen. Answers phone and assists with callers’ requests according to department guidelines. Follows department procedures for ordering supplements and enteral nutrition support products. Complies with department standards for meal delivery and set‑up. Completes regular and therapeutic diet menus according to standards of care and department standards. Assists tray line staff and supervisor as needed. Rarely delivers trays to patients. Ensures intakes for calorie counts are completed. Conducts meal rounds and tray assessments as assigned. Reports issues and complaints. Rectifies any issues as needed. Communicates regularly with clinical and production teams (patient issues, special orders, need for diet education, etc.). Recognizes and performs duties that need to be completed. Responsible for upholding and enforcing standards and policies as set forth by the hospital and the department. Qualifications Education: High School Diploma or Equivalent preferred. Can accept experience in lieu of a degree. Experience: Healthcare experience including patient contact preferred. Prior experience with customer service via telephones preferred. Knowledge, Skills, and Abilities: Staff adheres to all I C.A.R.E. Standards. Must be able to read, write, and speak English clearly. Ability to push food carts. Ability to pleasantly and effectively handle multiple phone lines and voicemail. Must have basic computer skills to use various programs/systems within the hospital. Strong communication and interpersonal skills are required. Physical Requirements Standing Frequently (34‑66%) Walking Frequently (34‑66%) Sitting Occasionally (3‑33%) Lifting Occasionally (3‑33%) 35 lbs+ (w/assisted device) Carrying Occasionally (3‑33%) 35 lbs+ (w/assisted device) Pushing Occasionally (3‑33%) Pulling Occasionally (3‑33%) Climbing Occasionally (3‑33%) Balancing Frequently (34‑66%) Stooping Occasionally (3‑33%) Kneeling Occasionally (3‑33%) Crouching Occasionally (3‑33%) Crawling Occasionally (3‑33%) Reaching Occasionally (3‑33%) Gross Manipulation (Handling) Frequently (34‑66%) Fine Manipulation (Fingering) Frequently (34‑66%) Feeling Constantly (67‑100%) Foot Use Rarely (Less than 2%) Vision – Far Constantly (67‑100%) Vision – Near Constantly (67‑100%) Talking Constantly (67‑100%) Hearing Constantly (67‑100%) Additional Job Details Standing Frequently (34‑66%) Walking Frequently (34‑66%) Sitting Occasionally (3‑33%) Lifting Occasionally (3‑33%) 35 lbs+ (w/assisted device) Carrying Occasionally (3‑33%) 35 lbs+ (w/assisted device) Pushing Occasionally (3‑33%) Pulling Occasionally (3‑33%) Climbing Occasionally (3‑33%) Balancing Frequently (34‑66%) Stooping Occasionally (3‑33%) Kneeling Occasionally (3‑33%) Crouching Occasionally (3‑33%) Crawling Occasionally (3‑33%) Reaching Occasionally (3‑33%) Gross Manipulation (Handling) Frequently (34‑66%) Fine Manipulation (Fingering) Frequently (34‑66%) Feeling Constantly (67‑100%) Foot Use Rarely (Less than 2%) Vision – Far Constantly (67‑100%) Vision – Near Constantly (67‑100%) Talking Constantly (67‑100%) Hearing Constantly (67‑100%) Remote Type Onsite Work Location 1153 Centre Street Scheduled Weekly Hours 30 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.26 – $27.13 per hour Grade

SF1110

Benefits and Compensation We offer competitive base pay, comprehensive benefits, career advancement opportunities, differentials, premiums, and bonuses as applicable. The base pay information provided offers an estimate based on the minimum job qualifications; it does not encompass all elements contributing to your total compensation package. Additional benefits and programs are available to support your professional growth. EEO Statement Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. Mass General Brigham Competency Framework Our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People‑Focused, half Performance‑Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. #J-18808-Ljbffr Brigham and Women’s Faulkner Hospital