Amazon Operations Specialist

Job Description

Job Description

Trove Brands is a privately-held house of brands including BlenderBottle®, Owala®, Whiskware®, and Eco-Brite®. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.

A career at Trove Brands is not about punching the clock. It's about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face—and break through—new challenges every single day.

Job Responsibilities:

• Own day-to-day operations within Amazon Vendor Central across EMEA and Australia, including purchase order management, ASIN setup, and content maintenance
• Monitor and troubleshoot supply chain workflows including ASN submissions, PO confirmations, and compliance requirements
• Pull and analyze reporting across key metrics: PCOGS, shipped revenue, cancellation rates, and contribution profit — and surface actionable insights to the team
• Partner with internal supply chain teams to ensure timely fulfillment and resolve vendor chargebacks or compliance flags
• Track promotional calendars, deal submissions, and advertising inputs in coordination with the broader international team
• Monitor pricing compliance and competitive landscape across Amazon UK and AU to protect MAP integrity

Distributor & Retail Support (Growth Path)

• Support international distributor relationships through order tracking, reporting packages, and communication
• Assist with onboarding new retail or distribution partners
• Over time, take on direct ownership of assigned accounts across international retail and distribution channels

Qualifications

We seek team members who are adept at contributing their personal expertise to a collaborative work environment. For this role, we're looking for someone with the following skills and experience:

• 2–3 years of experience in eCommerce, international sales, retail operations, or a related field
• Hands-on experience with Amazon Vendor Central or Seller Central — familiarity with 1P operations strongly preferred
• Strong analytical mindset with comfort working in Excel/Google Sheets; ability to wrangle data and build clean outputs
• Excellent attention to detail — you catch errors before they become problems
• Curiosity about international markets and how consumer brands operate across different geographies
• Clear, professional communication skills; comfortable coordinating across time zones with internal and external stakeholders
• Self-starter mentality — you can manage your own workload, flag issues early, and find answers when things aren't fully defined
• Able to travel 2-3 times per year depending on business need
• Exceptional written and verbal communication skills
• Strong technical aptitude and proficiency with CRM systems.

Nice to Have

• Familiarity with international logistics concepts (Incoterms, DDP/DAP/EXW, HBL/MBL, GS1 compliance)
• Experience with UK, EU or Australian retail markets
• Exposure to supply chain portals or order management platforms
• Background in consumer goods, sporting goods, or outdoor/lifestyle categories
• Competency with integrating AI into daily processes to drive efficiency, analytics

Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You'll love it here.

Among the many benefits our team members enjoy are:

• Comprehensive medical, dental, and vision care
• 401k package with employer matching
• Paid Time Off
• Maternity/Paternity leave
• Full indoor basketball/volleyball court
• Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.)
• Yoga studio
• Meditation/Nap room
• And much more!

Trove Brands is an equal opportunity employer.

Phone calls regarding this position are not accepted.

This is a fully in-office position at our HQ in Lehi, Utah.