Quality Engineer

Quality Engineer Setting/Hours: 100% In-Office | Mon-Fri 8a-5p Join trak group in partnering with a growing client in Lebanon, Ohio that’s expanding its Manufacturing team.

Summary

Join trak group in partnering with a growing client seeking a Quality Engineer to support automotive quality, new product launches, and continuous improvement initiatives. This position serves as a key quality contact between customers, suppliers, and manufacturing operations, ensuring mass-production components meet customer requirements and quality expectations. The Quality Engineer will support prototype, pre-production, and production programs, lead customer quality activities, analyze product concerns, coordinate corrective actions, and drive improvements across multiple manufacturing locations. This role requires strong Tier 1 automotive quality experience, customer-facing communication skills, and the flexibility to travel frequently to customer and supplier locations.

Responsibilities

• Serve as the primary quality contact for assigned automotive customer programs.
• Develop and maintain strong relationships with customers, suppliers, and internal manufacturing teams.
• Support prototype reviews, new model evaluations, pre-production trials, and product launches.
• Attend customer and supplier build events to evaluate product and program readiness.
• Provide technical support to customer Quality Engineering and Production Engineering teams.
• Lead investigation and resolution of customer quality concerns.
• Analyze nonconforming products and coordinate containment, corrective action, and improvement activities.
• Serve as the primary coordinator for customer-site “Go & See” activities.
• Coordinate quality improvement initiatives across North American manufacturing facilities.
• Develop and conduct supplier readiness and quality audits.
• Track program development, quality issues, engineering changes, and corrective actions.
• Maintain customer-required quality websites, portals, databases, and reporting systems.
• Monitor customer quality performance, including PPM, scrap, defects, sorting, and rework.
• Support negotiations involving rejected parts, PPM records, scrap costs, and quality-related expenses.
• Develop spreadsheets, databases, timelines, and tracking tools for program and quality performance.
• Use the PDCA methodology to develop, execute, monitor, and adjust quality improvement plans.
• Prepare quality status reports and communicate program performance to senior management.
• Coordinate with global and affiliate manufacturing locations.
• Travel to customer, supplier, and manufacturing locations as required.

Must-Haves

• 5+ years of professional experience or equivalent combination of education and experience.
• Corporate-level Tier 1 automotive supplier experience required.
• Experience working directly with automotive OEM customers.
• Quality experience in mass production, new model/advanced quality, or warranty.
• Experience supporting prototype, pre-production, launch, and/or mass-production quality activities.
• Strong experience investigating customer quality concerns and driving corrective actions.Knowledge of automotive quality methodologies and systems such as APQP, 5-Why, Six Sigma, and root cause analysis.
• Experience managing large amounts of quality and program data across multiple locations.
• Strong customer-facing communication and presentation skills.
• Ability to manage multiple programs, priorities, and customer deadlines.
• Strong Microsoft Office skills with the ability to develop detailed reports, timelines, databases, and tracking tools.
• Ability to travel more than 50% depending on program and customer needs.
• Preferred Bachelor’s degree in a technical field with 3+ years of automotive OEM quality experience.
• Brake systems or other safety-critical automotive product experience.
• Experience with Toyota quality systems including EQPR, SQIDS, SWCS, SKIP, and SPIMS.
• Experience with GM, Ford, or Chrysler/Stellantis customer quality systems and portals.
• Knowledge of IATF/TS 16949, ISO 9000, Shainin RedX, Six Sigma, Taguchi, and Kepner-Tregoe methodologies.
• Six Sigma Green Belt.
• TS/IATF 16949 Lead Auditor experience.
• Experience or certifications related to heat treatment, spot welding, or projection welding audits.