Operations Specialist

Job Purpose This position is an administrative client support role that drives the day-to-day transportation (freight shipment) operations for our clients. Critical Job Functions Tracking carrier pick-ups/deliveries and entering data into TMS. Directing the carrier to web portal mechanisms. Reporting variances in times to the client/supervisor. Data entry of shipment information into TMS. Requesting documentation on behalf of clients. Building relationships with clients and vendors. Answering general customer service inquiries related to clients' shipping needs. Supporting Duties Customer service skills Ability to communicate clear and polite Detail orientated Driven to succeed attitude when assisting clients. Data entry - basic computer knowledge (ten key & typing ability), Internet Explorer, Outlook, Excel is a plus - but not a requirement. Other Duties May perform other duties as assigned. Job Requirements High School Diploma required 2-year college degree preferred 1-3 years of industry experience preferred EEOC/ADA Statement We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce. #J-18808-Ljbffr