Product Owner

Software Guidance & Assistance, Inc., (SGA), is searching for an Product Owner for a contract assignment with one of our premier Financial Services clients in Dallas, TX .


Responsibilities :
The Product Owner will be responsible for leading the product ownership function (from a business perspective) required to establish a new U.S. core banking instance for the firm entity. The role will lead the creation, launch, and management of the new MCVP1, and thereafter the MCVP2 products, while ensuring appropriate controls, operational readiness, and co-existence with the existing Houston branch U.S. Business Deposit products. Will serve as the primary business owner and liaison across business, core technology, core banking vendor teams and all stakeholder teams etc. to ensure that product parameters, system capabilities, and implementation outcomes align with business objectives, control expectations, and future product strategy.

• Product Ownership and Strategic Delivery
  • Act as the Product Owner for the establishment of the firm's core banking instance, products and related capabilities.
  • Define and manage the product vision, delivery priorities, and implementation roadmap for the firm-specific US deposit products.
  • Translate business objectives into clear product requirements, feature priorities, journeys, stories, operating expectations, and implementation outcomes.
  • Maintain accountability for product scope, business readiness, and alignment with enterprise standards throughout delivery and post-launch stabilization.
• MCVP1 Product Creation and Launch
  • Lead the creation and launch of new MCVP1 products (such as Escrow-linked Deposit Accounts for Mortgage Capital Market customers) for the firm entity, and all associated processes and artifacts, in accordance with established delivery milestones and commitments.
  • Partner with core technology and vendor teams to define, validate, and implement product parameters within the core banking platform.
  • Ensure business requirements are sufficiently detailed to support customer requirements, internal sales and operations team requirements, configuration, testing, operational execution, and control validation.
  • Coordinate across stakeholders to confirm that product structures, servicing requirements, and operational dependencies are understood and delivered.
• Controls, Governance, and Co-existence
  • Support the design and enablement of controls required for the product environment, including product-level controls, process controls, and implementation governance.
  • Ensure that MCVP1 and MCVP2 products can appropriately co-exist with the existing Houston branch-held US Business Deposit products without creating operational, reporting, servicing, or control conflicts.
  • Identify cross-product dependencies, integration impacts, and potential control gaps arising from parallel product structures or shared platform capabilities.
  • Work with risk, operations, technology, vendor and all applicable stakeholders to confirm readiness for launch and ongoing business-as-usual management.
• MCVP2 Development and Product Lifecycle Management
  • Further refine and develop the MCVP2 product suite (such as custody deposits, reciprocal deposits, structured CDs, etc.) while MCVP1 products are being implemented, ensuring forward-looking alignment between current delivery and future product evolution.
  • Manage the ongoing lifecycle of MCVP1 and MCVP2 products, including enhancements, issue resolution, control updates, and stakeholder prioritization.
  • Post delivery / implementation, maintain oversight of product performance, operational readiness, and business requirements as product capabilities mature.
  • Ensure product documentation, parameter decisions, and implementation rationale are maintained to support governance, knowledge transfer, and future enhancements.
• Stakeholder Engagement
  • Will work closely with Product Manager, Core Technology, core banking vendor teams, other GTB product leads / owners, operations, risk, compliance, implementation teams, Houston branch stakeholders and other upstream and downstream stakeholder teams.
  • The role requires strong coordination across these groups to ensure that product design, technology configuration, control enablement, and business readiness are aligned and delivered in a disciplined manner.
  • Creates an environment in which his/her team pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.

Required Skills :

• 10+ years of experience in product ownership, banking product implementation, core banking platforms, or related financial services delivery roles in the U.S. (not looking for technical product owner)
• 5+ years of experience with launching and managing Escrow products, custody deposits, reciprocal deposits, structured CDs, and strategic initiatives for business banking customers in the U.S.
• Strong understanding of product parameter configuration, core banking operating models, and product lifecycle management.
• 5+ years of experience working with technology teams and external vendors to translate business needs into system configuration and delivery outcomes.
• Strong governance, control, and risk awareness, particularly in environments involving new product implementation or parallel product operations
• University Degree in business or economics.
• Ability to manage competing priorities, dependencies, and implementation timelines across multiple stakeholder groups.
• Strong communication, documentation, analytical, and problem-solving skills.

Preferred Skills :

• MBA an asset

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