Executive Assistant, Retail Operations

Executive Assistant, Retail Operations

We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work and to each other. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. In this role, you will have a seat at the leadership table -- keeping executives organized, focused, and equipped with the right information at the right time. Your work will span a wide range of dynamic opportunities, from coordinating key leadership agendas to supporting senior executives in showing up at their best every day. Most importantly, you will become an indispensable partner that people across Apple know they can count on. The ideal candidate thrives in a fast-paced, change-oriented environment and brings self-motivation, sound judgment, and an unwavering attention to detail to everything they do. This is a demanding and rewarding role that calls for flexibility, exceptional communication, and a genuine passion for supporting others.

Description

In this role, you will serve as a trusted operational partner, managing complex cross-functional calendars and seamlessly coordinating meetings across live, video, and conference call formats. You will hit the ground running by quickly developing a thorough understanding of team operations, culture, policies, and procedures, allowing you to anticipate needs and support the business with confidence. From planning and executing offsite meetings to interfacing daily with other Administrators across Apple, your impact will be felt at every level of the organization. You will also be entrusted with handling highly confidential and sensitive information, processing expense reports, supporting equipment and tech lab needs, and welcoming new employees through a seamless onboarding experience. Rounding out your responsibilities, you will enthusiastically manage day-to-day team support spanning global locations.

Responsibilities

• Manage and maintain complex calendars and daily scheduling, including coordination of meetings across multiple time zones and locations, while proactively anticipating needs, resolving scheduling conflicts, and making timely, well-informed decisions in the best interest of the team and organization
• Arrange and coordinate domestic and international travel, including itineraries, accommodations, and all trip logistics
• Submit, track, and reconcile expense reports in a timely and accurate manner
• Plan, coordinate, and execute internal events such as off-sites, team-building activities, and organization-wide meetings
• Oversee vendor management for key activities including catering, transportation, and venue sourcing
• Accountability for managing resources and budgets effectively, working hand-in-hand with our facilities and finance team
• Serve as a daily point of contact for administrators across Apple, both domestically and internationally
• Prioritize and manage a wide range of projects simultaneously in a fast-paced environment with a strong focus on detail, accuracy, and timeliness
• Handle sensitive and confidential information with the highest level of integrity, discretion and professionalism

Minimum Qualifications

• 5+ years experience supporting high-level executives
• Experience with administrative support including strategic calendar prioritization, event planning, travel logistics, expense reporting and project management
• Experience providing high-level administrative support to executives in a dynamic, fast-paced environment
• Exceptional communication, organizational, time management, and administrative skills with a solutions-oriented mindset, strong sense of urgency, and relentless attention to detail

Preferred Qualifications

• Experience supporting VP, SVP, or C-level executives in the technology industry
• Experience navigating ambiguous challenges with curiosity, adaptability, and creative problem-solving
• Experience working effectively across a highly matrixed organization spanning multiple time zones
• Strong negotiation and interpersonal skills with the ability to influence and collaborate across diverse teams
• Genuine passion for building team culture and fostering a positive, inclusive, and productive work environment
• Proficiency with Apple products, including Calendar, Apple Mail, Apple Keynote, Quip, and other productivity systems

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $49.67 and $74.56/hr, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong. Learn about accessibility in Apple's workplace Learn about reasonable accommodations for job applicants Apple accepts applications to this posting on an ongoing basis.