Pre-Owned Sales Specialist
O'GARA Westlake Village
Pre-Owned Sales SpecialistPre-Owned Sales Specialist will sell pre-owned vehicles. This role learns the buyer’s needs and guides them through the cars on the lot with optimal efficiency. Pre-Owned Sales Specialist must have professional knowledge of all the cars displayed on the lot and must be able to negotiate and discuss prices, warranties, incentives, etc.Requirements and QualificationsHigh school diploma or equivalentValid California driver’s license and insurableValid California Car Salesperson licensePrior sales experience is a plusBasic understanding of vehicle financingTekion experience is a plusKnowledge of Dealersocket CRM preferredEffective relationship-building skillsPost -sale relationship management skillsEffective written and verbal communication with customers, employees, and business partnersAttention to detail, excellent organizational skills, superior time management skills, ability to work with minimal supervisionAbility to adapt to the demands of business needsDuties and ResponsibilitiesDevelop and maintain product knowledge by understanding the characteristics, capabilities, and features of vehicles sold by O’GARA, comparing them with competitive models, and participating in educational and training opportunitiesQualify prospective buyers and demonstrate vehicles by identifying customer needs and interests, explaining vehicle features, capabilities, warranties, and services, and conducting test drivesClose vehicle sales by addressing customer objections, negotiating pricing, and helping customers complete the purchasing processCoordinate vehicle delivery and complete required documentation by following established delivery procedures, ensuring customers understand vehicle operating features and applicable warranties, and accurately preparing and processing all required sales and delivery paperwork, including desk deals, in compliance with company requirementsBuild customer relationships and generate repeat and referral business by maintaining a follow-up system, developing long-term client relationships, identifying trade-in opportunities, engaging with community prospects, greeting walk-in customers, responding to inquiries, and recommending sales campaigns and promotionsProvide sales reports and information to the Pre-Owned Sales Manager as requiredEnhance O’GARA’s reputation and business performance by taking ownership of responsibilities, responding positively to new requests, and identifying opportunities to add value to the organizationPerform other job-related duties as assigned by managementEmployee Benefits100% Employer paid Health, Dental and Vision coverage for EmployeePaid time off and sick timeEmployee vehicle purchase plansDiscounts on products and servicesPaid training and growth opportunities401(k) PlanCompensation: CommissionWe are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
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