Call Center - BDC Receptionist
$23 - $24 per hourHonda of Seattle
Honda and Toyota of Seattle on Airport Way in SODO is looking for Guest Support Group Consultants. Position: Dealership BDC/Call Center Support Specialist (Full Time Position). Schedule: Wednesday - Friday 7am-6pm, Saturday 7am-5pm. Essential Duties Include The Following Answers incoming Service Department phone calls and takes initial information from the caller. Communicate with callers and visitors in a professional, friendly, and efficient manner. Confirm strategic questions to best determine the customer’s needs. Obtain and update basic vehicle information during each call. Assigns a service appointment time and relates information to customers. Communicate messages to the appropriate parties in a timely manner. Assists service customers during the morning and evening service rush whenever possible. Assists with clerical duties as requested. Maintains a professional appearance and exhibits a high degree of professionalism. Make outbound phone calls with the goal of selling a service appointment. Other duties may be assigned. Benefits Health/dental/disability is available after 60 days for full-time employees. We also provide paid vacation after 1 year. 401k. 401k company match program. Paid sick leave. We offer and encourage a career path in all departments. Salary: $23.00-$24.00 per hour. Honda and Toyota of Seattle is an Equal Opportunity Employer. #J-18808-Ljbffr Honda of Seattle
Vacancy posted 5 hours ago
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