Client Care Coordinator

Client Care CoordinatorDo you walk into a room and immediately start connecting with people?Are you the person who can build trust quickly, influence others, solve problems, and bring positive energy wherever you go?If you're outgoing, persuasive, confident, and energized by people, this may be the opportunity you've been looking for.At Comfort Keepers, we're looking for a Client Care Coordinator who doesn't want to sit behind a desk all day. We need someone who wants to build relationships, take ownership, create solutions, and make an impact.Your MissionAs our Client Care Coordinator, you'll be at the center of the client experience.You'll build meaningful relationships with clients, families, caregivers, and community partners while making sure our clients receive exceptional care.Your ability to connect, communicate, influence, and take action will directly impact client satisfaction, caregiver relationships, retention, and the growth of our office.What You'll OwnBe the face and voice our clients and families know and trustBuild relationships quickly and create an exceptional client experienceGuide families confidently through their care journeyDevelop strong relationships with caregivers and help set them up for successCoordinate care and collaborate with scheduling, recruitment, and leadershipVisit clients and stay connected to what's happening in the fieldRecognize changing client needs and opportunities to expand servicesHandle concerns confidently and turn challenges into solutionsFollow up consistently with clients, families, and caregiversBuild relationships that encourage client retention and referralsLook for opportunities to strengthen our presence within the communityInstall and set up Sensi technology in clients' homesEducate clients and families on Sensi features and benefitsTroubleshoot basic Sensi issues and coordinate additional supportUse Sensi insights to help identify changing client care needsTake ownership of results instead of waiting for someone else to make things happenYou'll Thrive Here If You Are...Persuasive. You know how to communicate a message, gain buy-in, and move conversations forward.Outgoing. Meeting new people energizes you. You're comfortable starting conversations and building relationships.Confident. You can walk into an unfamiliar situation, connect with people, and take the lead.Fast-Moving. You enjoy variety, activity, and a workday that doesn't look exactly the same every day.Competitive & Goal-Oriented. You like having something to accomplish and seeing measurable results from your efforts.A Problem Solver. When something goes wrong, your first thought is: "How can I fix this?"People-Focused. You genuinely care about others, but you also understand that great relationships require communication, accountability, and follow-through.This Probably Isn't for You If...You prefer working independently with very little interactionYou're uncomfortable initiating conversationsYou need every day to be predictableYou prefer waiting for detailed instructions before taking actionDifficult conversations make you want to avoid the situationYou're looking for a role where you can simply complete a checklist and go homeWhat Success Looks LikeYou'll know you're winning when:Clients feel heard, valued, and supportedFamilies trust you as their go-to personCaregivers know they can depend on youClient concerns are addressed quicklyClients stay with Comfort Keepers because of the experience you help createRelationships lead to referrals and new opportunitiesClient services and care hours grow when additional needs ariseYour office continues to grow because people trust the Comfort Keepers nameExperience Is Great. Personality Matters More.Healthcare, home care, customer service, sales, hospitality, account management, or relationship-management experience is a plus.But we're especially interested in who you are.If you're naturally persuasive, energetic, relationship-driven, confident, and motivated by making an impact, we want to meet you.Why Comfort Keepers?Our mission is simple: Elevate the Human Spirit.That applies to our clients, our caregivers, our families—and our team.Here, you won't just coordinate care.You'll build relationships. Solve problems. Influence outcomes. Create opportunities. Help people. And grow something that matters.Ready to Make an Impact?If you want a career where your personality is an advantage, your relationships matter, and your results are noticed, we want to hear from you.Apply today and bring your energy, confidence, and drive to Comfort Keepers.Comfort Keepers is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. Comfort Keepers