Fleet Dispatcher

FLEET DISPATCHER

Chefler Foods / Mikes Amazing

Saddle Brook, NJ 7-4

Full-Time On-Site

ABOUT US

Mikes Amazing is one of the fastest-growing condiment brands in the country, with products sold through retail, foodservice, major venues, sporting events, and festivals across the U.S.

Were looking for a Fleet Dispatcher who can keep constant visibility over our trucks, stay in close communication with drivers, and make sure the transportation team always knows what is happening on the road.

THE ROLE

The Fleet Dispatcher is responsible for monitoring our active fleet throughout the day and serving as the primary point of communication with drivers.

This person needs to know where every truck is, whether it is on schedule, what issue a driver may be dealing with, and whether a delivery is at risk.

You will work closely with drivers, warehouse teams, logistics, and transportation leadership to keep trucks moving and problems from becoming surprises.

WHAT YOULL DO

Monitor company trucks and drivers throughout the day

Maintain regular and constant communication with drivers by phone, messaging, and fleet systems

Use Samsara throughout the day to monitor truck locations, routes, driver activity, estimated arrival times, and fleet status

Track pickups and deliveries from departure through completion

Make sure drivers are staying on schedule for appointments and deliveries

Follow up immediately when a truck stops unexpectedly, falls behind schedule, deviates from route, or requires an update

Communicate delays and transportation issues to the appropriate internal teams

Coordinate truck arrivals and departures with warehouse and distribution teams

Update driver status, schedules, shipment information, and transportation records throughout the day

Collect and organize PODs, delivery confirmations, and other required documentation

Assist drivers with appointment changes, customer issues, traffic delays, breakdowns, and other operational problems

Maintain accurate records of driver communications and delivery status

Escalate safety, compliance, or driver concerns when necessary

Help monitor on-time delivery and fleet performance

WHAT WERE LOOKING FOR

Previous dispatching, trucking, fleet, transportation, or logistics experience

Hands-on experience using Samsara and Claude are REQUIRED

Candidates must be comfortable using Samsara daily for vehicle tracking, driver monitoring, route visibility, ETAs, fleet status, and operational follow-up

Experience working directly with truck drivers strongly preferred

Experience monitoring multiple trucks and drivers simultaneously

Spanish-speaking candidates are highly preferred

Strong communication skills and confidence speaking with drivers throughout the day

Strong organizational skills and attention to detail

Ability to manage multiple priorities and changing situations at once

Strong sense of urgency and follow-through

Comfortable making calls, asking for updates, and following up until an issue is resolved

Working knowledge of Microsoft 365, including Outlook, Excel, Teams, and SharePoint

THE RIGHT PERSON

You like having visibility into the operation.

If a truck is late, you want to know why. If a driver has a problem, you want to hear about it. If a delivery may be missed, you want the team to know before it becomes a bigger issue.

You are comfortable staying in communication with drivers throughout the day and following up until you have an answer.

Good dispatching is not just watching a map it is knowing what is happening, communicating clearly, and staying ahead of problems.

WHY CHEFLER FOODS?

Chefler Foods operates a fast-moving transportation and distribution network with trucks on the road every day.

This role is a key part of keeping the fleet organized, drivers supported, and deliveries on schedule.

BENEFITS

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Chefler Foods is an Equal Opportunity Employer.