Sr Software / Infrastructure Engineer

Architect: Apps (Other)

What you'll do

Provides good understanding of concepts related to server load balancing, WAS clustering, and other application scaling concepts

Troubleshoots and resolves middleware issues across development, testing, and production environments

Proactively monitors local and remote data center operations and equipment, including UPSs, HVAC, power, facility security systems and all datacenter processes and procedures

Encourages an environment of sharing and team work among the team

Stays current with systems technology best practices and changing technologies, in order to maintain domain expertise and recommend enhancements or changes

Supports communication and response process by responding to users on system issues, maintenance, and system status, and advising and escalating on any prolonged or major issues

Manages and maintain Windows Active Directory, including DNS and Group Policies

Provides guidance to lower level technicians and assists when and where necessary

Travels, as required

Mandatory rotational schedule for on-call off-hours support

Minimum Qualifications

Education & Prior Job Experience

Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

3 years of experience as a network or infrastructure engineer or administrator

Preferred Qualifications

Master's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

5+ years of experience as a network or infrastructure engineer or administrator

Skills, Licenses & Certifications

Advanced ability to plan strategically for current and future business environments, including future technology and business design changes to create flexible, scalable solutions

In-depth knowledge of IT business operations, systems requirements, and processes

Demonstrated experience in the following:

• VMware environments - vSphere, VCSA, vROPS, LogInsight & vRA
• Hyper-V environments (2008, 2012 and 2016) & Live Migration
• Unix and Windows environments
• Installing and managing Windows Server (2008, 2012, and 2016), Microsoft SQL, Microsoft IIS and Microsoft Active Directory
• TCP/IP networks and full understanding of all layers of the OSI model
• Cisco/Dell/Sonicwall networking solutions including routers, firewalls, VPN tunnels, switches, gateways, access devices, wireless access points, etc.
• TCP/IP, DNS, FTP/SFTP, SMTP, SMB, DHCP, Cisco, LAN, WAN, and WLAN
• Dynatrace, VMware Log Insight and VMware vROPS
• Hands-on experience with writing PowerShell scripts

Ability to analyze complex problems and implement solutions and/or workarounds

Ability to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge

Ability to thrive in a sense-of-urgency environment and leverage best practices

Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments

Proficiency in Agile project management methodology, specifically within infrastructure area