Lead Team Coordinator - Garden City Dental

Patient Coordinator

The position offers great medical benefits, including health insurance plans to choose from, vision insurance, PTO, sick days.

Schedule:

Full Time

Our ideal candidate is someone who will be hard-working, self-motivated, personable, and interested in developing a rapport with patients to help them improve their oral health.

Qualifications:

• Excellent communication skills.
• Self-motivated, punctual, team player.
• Experience using Open Dental is preferred.
• Happy to train the right candidate.
• Familiarity with working in a PPO office.
• 3 years experience working in a dental office.

The patient coordinator works alongside the office manager and clinical team to deliver an exceptional patient experience. Ideal candidates should possess a friendly, outgoing demeanor and excellent organizational skills while also having the ability to direct and help maintain full, productive schedules.

Essential Functions:

• Greet and welcome patients and visitors to the practice.
• Check in patients according to office protocol, verifying and updating patient information.
• Confirm the next day's appointments according to protocol and patient preferences.
• Schedule patients for efficient use of the doctor's and staff time.
• Maintain a professional reception area.
• Manage the recall and inactive patient system.
• Collect payment from the patients at the time of service.
• Prepare financial treatment plans and present plan options to the patients.
• Gather and verify patient benefits and maintain accurate benefit summaries in dental software.
• Open and close dental offices according to office protocol.
• Daily cash handling and balancing the day's transactions.
• Submit insurance claims for completed treatment and prior authorizations.