Laboratory Technical Supervisor

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Laboratory Technical Supervisor

Laboratory Full Time Professional Chicago, IL, US

3 days ago Requisition ID: 2170

Salary Range: $75,000.00 To $90,000.00 Annually

SUMMARY

The Laboratory Technical Supervisor assists with Technical workflows in the laboratory. This position serves as the CLIA Technical Supervisor for all laboratory specialties, general supervisor for Immunohematology/Blood Bank and technical consultant for point of care testing (POCT). Responds to inquiries from Medical Technologists. Assists with troubleshooting, and trains laboratory staff in compliance with SOPs. Performs a variety of routine and complex diagnostic tests on various specimen types for clinical use, maintaining compliance with all regulatory agency requirements. This person acts as the liaison between the managers, nursing units, staff, patients, and clinicians to ensure that the laboratory department work in cohesion with the other hospital departments and units. Accurate clinical diagnosis is important as it affects the physician’s ability to formulate, initiate, and monitor effective medical treatment. The quality of treatment and care rendered to hospital patients is of paramount importance. The duties performed by hospital staff in this position will demonstrate what is best for the patient as well as promote development of an awareness and cooperation reflecting the interrelationship of departments in caring, comforting, and healing the sick and injured.

ESSENTIAL JOB FUNCTIONS

• Works as a generalist in all sections of the clinical laboratory.
• Completes the schedule and covers during shortages or in the absence of appropriate personnel.
• Works with the stakeholders to ensure that the Point of Care testing meets quality and regulatory demands.
• Completes quality assurance and performance improvement of clinical staff for Lab and Point of Care.
• Initiates layout and set up the laboratory primarily dealing with high-complexity testing.
• Maintains team cohesion, mentors, and delegates the responsibilities of the lab staff, helping to ensure schedules are maintained.
• Participation in the quality management system, management of adverse outcomes and non-conformity, participation in the onsite survey, appropriate management of the results of the on-site survey and performance in proficiency testing.
• Engages in continuous process and service improvement.
• Manages maintenance, validation, calibration, technical troubleshooting, and decision making.
• Ensures QC and maintenance of all laboratory equipment.
• Monitors CAP Proficiency testing schedule rotation and compliance.
• Evaluates new process improvements and make appropriate recommendations based on thorough evaluation of technical, quality and efficiency.
• Provides effective and efficient information technology support and technical direction of the laboratory.
• Ensures that policies and procedures are current for monitoring staff to assess competency, and whenever necessary, provide remedial training or continuing education to improve skills.
• Holds the staff accountable to technical responsibilities.
• Effectively enforces the plan of correction to deficiencies identified.
• Monitors daily, weekly, and monthly technical assays, reports any findings to the Administrative Director, Laboratory.
• Covers bench assignments as needed and maintain proficiency/competency in technical operations.
• Report all concerns of test quality and/or safety to the Administrative Director, Laboratory.
• Ensures that supplies are ordered in timely manner.
• Follows Laboratory Information System Validation process and Software Development methodology to build out and qualil’/validate.
• As application SME, work with infrastructure teams to implement and support systems such as necessary.
• Works as a team with the Administrative Director, Laboratory and other staffs to deploy, as well as authorizing IT validation and System Administration Procedures.
• Work with infrastructure teams to assure proper backups of Lab systems are setup.
• As incidents come in, work on troubleshooting and resolving issues for end users for Lab systems/applications.
• Contacting vendors as needed for troubleshooting and resolving technical issues.
• Creation of user accounts in applications as needed following administration