Preferred Banker Manager

Overview The Relationship Banking Manager leads a high-touch, member-centric team dedicated to delivering personalized financial services to select members—typically individuals with higher net worth, complex financial needs, or long-standing relationships with the credit union. This role ensures exceptional member experience, drives growth through strategic relationship management, and aligns team performance with organizational goals, compliance standards, and strategic initiatives such as deposit growth for General Electric Credit Union. Essential Responsibilities Recruit, coach, and develop Relationship Banking Specialists to achieve performance metrics and behavioral expectations Foster a culture of consultative selling, compliance, and member-first service Monitor team performance and implement strategies to meet or exceed sales and service goals Serve as an escalation point for complex member needs and issues Oversee the maintenance and growth of the team’s Book of Business through proactive relationship management Ensure personalized, seamless service delivery across all member touchpoints Drive achievement of sales goals for deposits, loans, credit cards, and referrals (Wealth Management, Business Banking, Mortgage) Promote credit union products and services through consultative conversations Identify opportunities to deepen member relationships and enhance loyalty Ensure adherence to regulatory requirements and internal policies Partner with internal departments for seamless service delivery Education and Experience High school diploma or GED required; bachelor’s degree in finance, business administration, or accounting preferred 5-7 years of private banking, commercial, or wealth management exposure 3-5 years in a leadership role within the financial industry Minimum of 3 years’ experience in relationship and portfolio management expertise Knowledge, Skills, and Abilities Experience in coaching and developing a team to drive consistent sales results Proven track record of managing and growing high-net-worth member relationships Highly effective communicator with excellent interpersonal skills Ability to navigate complex financial scenarios and deliver tailored solutions Well organized and effective at time management Benefits Health, dental, and vision insurance Life and disability insurance options Paid Time Off starts accruing once hired and take your birthday off -paid 401(k) retirement plan with up to a 10% match of your base gross compensation Tuition reimbursement opportunities and professional development Volunteer opportunities and earn additional PTO hours On-site clinics for Vaccines and Mammograms General Electric Credit Union is an Equal Opportunity Employer #J-18808-Ljbffr General Electric Credit Union