Store Manager

Overview of the Position The Assistant Store Manager partners with the Store Manager to deliver exceptional service, drive sales, cultivate a positive retail environment, and amplify prAna's brand vision. They are responsible for a wide range of retail management functions including visual merchandising, inventory, payroll, scheduling, coaching, training, and marketing. Beyond operational duties, the Assistant Store Manager plays a key role in supporting and developing the team through motivational leadership, clear communication, and constructive feedback. They must have a passion for sales and service, the ability to provide on-the-spot direction, and the drive to build a high-performing team. Essential Functions and Responsibilities Partner with the Store Manager to hire, develop, evaluate, and coach a diverse staff to meet customer experience expectations. Actively build team bench strength through talent mentorship and strategic recruitment. Train and orient team members in collaboration with the Store Manager, utilizing prAna's training framework. Recommend ongoing improvements to training approaches and tools. Act as interim lead when the Store Manager is not present in the store. Assist in establishing and managing staff schedules. Foster an environment of teamwork, productivity, and employee engagement. Assist with recruitment and participate in candidate interviews as needed. Lead with integrity, vulnerability, and empathy in alignment with prAna's mission and values. Assist with reporting and administrative tasks as needed. Monitor team members’ work performance and deliver constructive feedback in a timely manner. Participate in the performance review process by providing valuable insight and feedback. Handle employment-related matters in accordance with company policies and applicable laws. Assist with payroll duties and maintain employment-related records. Identify and report health and safety concerns or work-related accidents, following company policy. Education, Experience, and Time Requirements 2-3 years of retail and leadership management experience. Retail sales or customer service experience in specialty retail, activewear, or outdoor apparel is a plus. Passion for outdoor activities, especially those that reflect the prAna brand's focus on an active California lifestyle - such as hiking, climbing, and yoga - while embracing all forms of outdoor adventure. High school diploma or equivalent required. Must be at least 18 years old. Flexible availability to adapt to changing business needs and schedules. Key Competencies: Passion for customer service and strong sales skills. Proactive, self-directed, and solution focused. Team-oriented and collaborative leadership style. Effective verbal and written communication with both customers and teammates. Ability to train and develop staff in alignment with prAna's brand vision. Goal-oriented and results-driven approach. Flexible and adaptable in a fast-paced environment. Strong time management and prioritization skills. Critical thinking and problem-solving abilities. Ability to delegate and assign work efficiently, especially during slower sales periods. Travel and Schedule Requirements Ability to travel occasionally to prAna’s Carlsbad, CA headquarters or other locations. Availability to work full-time, including evenings, weekends, holidays, and last-minute coverage needs. Occasional offsite work for special events and marketing activities (requires reliable transportation and a valid driver’s license). The Assistant Store Manager will be required to answer ADT alarm calls outside regular hours - any time spent must be logged for appropriate compensation. Physical Requirements To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to ensure qualified individuals with disabilities are able to perform essential job functions. Occasionally requires the ability to remain stationary. Constantly requires the ability to move about the store and communicate with others (customers/co-workers) to exchange information. Frequently requires the ability to lift/move items weighing up to 40 lbs. Detailed physical requirements document on file. What's In It For You Life/Work balance - We prioritize flexibility in work schedules because we believe that balance is essential. Generous product discounts on prAna and Columbia Sportswear brands: Columbia, Mountain Hardwear, and SOREL. Store credit for purchasing product. Medical, dental, and vision coverage available. Participation in 401(K) program. Eligibility to participate in the prAna Retail Quarterly Bonus Plan. Employee Conduct Every employee contributes to a positive work environment through professional and cooperative interactions with coworkers, customers, and vendors. Our Commitment to Inclusion At prAna, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth. lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity. military and veteran status, and any other characteristic protected by applicable law. prAna believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All employment is based on qualifications, merit, and business need. Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter. At Columbia Sportswear Company, we're proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family's financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). Columbia offers EAP+ which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available. #J-18808-Ljbffr