Inventory Coordinator

SGS Consulting

Maryland, MD

Job Responsibilities:

Receive, unpack, and validate customer devices in the system
Engage with customers regarding equipment status and processing
Perform accurate data entry of device and customer information
Handle customer assets with care and professionalism
Collaborate with FTC Service & Sales Teams and direct customer contacts
Meet ISO9001 and internal service level objectives
Interface assertively and positively with FTC personnel
Maintain accountability for workflow and results
Use FTC’s Oracle-based Service Operating System
Adhere to company policies and service cycle targets
Demonstrate flexibility and positivity during peak periods (overtime may be required)

Skills:

Typing speed of at least 30 WPM
Excellent written and verbal communication
Strong organizational and multitasking skills
Ability to address service-level challenges across all FTC personnel
Experience in fast-paced environments with time-sensitive goals
Proficiency in Google Suite and Microsoft Excel
Willingness and ability to learn new systems quickly
Accountability and self-motivation
Effective problem-solving skills
Ability to lift boxes up to 35 lbs
Initiative and sound decision-making with minimal supervision
Team player and self-sufficient contributor
Strong work ethic and professional demeanor

Education/Experience:

Proficiency in Google Suite and Microsoft Excel
Typing speed of at least 30 WPM
Ability to lift up to 35 lbs
Strong written and verbal communication skills
Organizational skills and multitasking ability
Customer service experience
Team collaboration
Answering and filtering incoming calls
Ability to work in a fast-paced environment under time constraints
Learn and use FTC Service Operating Systems (Oracle, Excel, Salesforce, Dialpad)
Follow detailed work instructions
Accountability and reliability
Positive attitude under pressure
Individual contributor and team player
Decision-making with minimal supervision over time
Strong work ethic and problem-solving skills

Apply

Vacancy posted more than 2 months ago

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