Cyber Fraud Specialist

About Northern TrustAs a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. The key responsibilities of the role include:Serves as a fraud prevention, detection analytics, and fraud intelligence subject matter expert, leveraging fraud detection platforms, data analysis, and investigative techniques to identify, prevent, and mitigate fraud risk.Performs advanced analysis of fraud detection system outputs, alert populations, case outcomes, and operational data to identify fraud trends, emerging threats, control gaps, detection opportunities, and false positive reduction strategies.Partners with internal technology, product, data, and development teams to enhance fraud detection capabilities, improve data quality, support system integrations, and fraud prevention initiatives.Works directly with fraud detection vendors and service providers to evaluate system performance, investigate detection gaps, enhance detection models, improve fraud identification rates, and reduce false positive volumes.Develops, maintains, and communicates fraud metrics, detection performance reporting, fraud intelligence, and emerging trends to fraud analysts and fraud leadershipServes as a technical SME in areas of fraud, fraud prevention technology, fraud detection systems, and data analysis.Interacts with employees across the enterprise (e.g., relationship managers, Legal Department, Human Resources, Technology, Risk Management, and Operations teams) and external parties (vendors, SMEs or other financial institutions) in the course of fraud prevention and investigative activities, as appropriate.Consults with management regarding complex, sensitive, or high-risk fraud matters.Support daily fraud alert reviews and post-mortem case investigation across multiple systems for both internal and external fraud risk Reviews fraud alerts/behavioral anomalies, transactions, and ad hoc intelligence to identify potentially unauthorized activity or fraud.Analyzes data using OSINT tools and techniques to reconcile potentially fraudulent activity, including complex account movements involving multiple transaction channels, accounts, applications, or client relationships.Completes investigations to determine if a financial crime (fraud, money laundering, or terrorist financing) has occurred involving clients or internal employeesServes as a key subject matter expert and mentor to less experienced analysts.May manage daily operational activities and review work of less experienced employees (but not in a formal management role).Maintains the integrity and confidentiality of sensitive data, systems, policies, analyses, and case details while ensuring compliance with applicable laws, regulations, and corporate policies.Completes process improvement initiatives, technology enhancements, fraud detection optimization efforts, and strategic fraud prevention projects as assigned.Operates independently and carries out activities that are large in scope, cross-functional, and technically difficult.Role is balanced between fraud prevention alert processing, fraud investigation, fraud prevention strategy, detection capability enhancement, and program development.The successful candidate will benefit from having:In-depth financial crimes and fraud prevention knowledge.Knowledge of fraud detection methodologies, behavior-based analytics, anomaly detection, fraud intelligence, and prevention controls.Understanding of fraud detection model performance, alert populations, detection tuning, false positive management, and fraud detection effectiveness measurement.Current and historical knowledge of malware variants and common attack vectors, including AI-enabled fraud, high- and low-tech social engineering, and emerging AI threats.Understanding of common industry client authentication processes, tools, and Internet security.Understanding of traditional banking and fintech money movement systems and associated fraud risks, including wires, ACH, checks, card transactions, bill payments, Zelle, cryptocurrencies, and other digital transaction methods.Understanding of fraud detection system design, integrations, event data, and detection strategy development.General to advanced understanding of commercial web browsers, operating systems, and networks.Knowledge of Northern Trust transaction processing systems preferred.Technical Skills:Experience with Actimize Xceed/Guardian Analytics, Verafin, or similar fraud detection and behavioral analytics platforms preferred.Experience analyzing fraud detection system output data, alert populations, model performance metrics, false positive trends, and fraud detection effectiveness.Experience partnering with technology teams, developers, data teams, and third-party vendors to enhance fraud detection capabilities and support system improvements.Experience preparing and presenting fraud trend analysis, operational reporting, executive summaries, metrics, and recommendations to business and technical stakeholders.Experience in phone interviewing for the identification of client impersonators and scams.Experience with Copilot and use of agentic AI for OSINT, data analysis, and/or operational efficiency.College or University degree and at least 5 years of relevant work experience preferred.Experience in fraud prevention, fraud investigations, fraud analytics, fraud operations, risk management, cybersecurity investigations, data analytics, or a related discipline preferred.Related industry qualification (e.g., ACAMS, CFE) or studying toward such designation preferred.Work AuthorizationApplicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa). Working with UsAs a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable AccommodationNorthern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at View email address on click.appcast.io, or alternatively you can discuss your individual requirements with the recruiter you are working with. About Our Tempe OfficeThe Northern Trust Tempe office opened in 2015 with 75 employees and now serves over 75 different business functions with more than 700 employees. The team is recognized as a Global Capability Center that delivers exceptional value, quality, expertise and innovation through our diverse talent. Learn more.SummaryLocation: Tempe, AZType: Full time