Member Service Specialist- Ada County

divh2Member Service Specialist- Ada County/h2pDo you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face?/ppIf so, you could be the perfect candidate for our Member Service Specialist role at ICCU!/ppICCUs mission is to help our members achieve financial success. As a Member Service Specialist (MSS), you will be the first face our members see and seek help from when they walk through the doors at one of our branches./ppAt work, your primary responsibilities will include:/pulliEnsuring member satisfaction through courteous, accurate, and efficient service./liliProviding general information to members about our Credit Union Services./liliReferring members to products and services that will assist them in achieving financial success./liliLearning a variety of channels and systems to perform member transactions./liliUtilizing resources to resolve member concerns on the first contact./liliInforming your manager of member needs regarding our products and services./liliDemonstrating our core values of Honesty and Integrity, Respect and Dignity, Growth and Performance, and Improvement and Accountability in your behavior at work./li/ulpBefore you apply, make sure you have:/pulliA High School Diploma or GED./liliGood communication and interpersonal skills./liliThe ability to use a calculator and handle cash efficiently and accurately./liliThe ability to learn a variety of channels and systems./liliThe ability to maintain confidentiality of Credit Union records./li/ulpThis role will also require some physical abilities including the ability to stand for extended periods of time, lift 20-40 pounds of office supplies, reach keyboards, and operate basic office machines./ppYou must be eligible for membership at ICCU to obtain employment./ppThis role offers benefits, including:/pulliCompetitive Pay/liliMedical, Dental, Vision Insurance/liliGenerous Paid Time Off/lili11 Paid Holidays/liliMatching 401K AND Pension/liliTuition Reimbursement/liliEmployee Assistance Program/liliEmployee Wellness Program/liliPaid Group Life and Disability Insurance/liliAwesome Culture/liliBusiness Discounts/liliAnd More/li/ulpAbout ICCU:/ppSince 1940, our mission has been to help members achieve financial success; and we have fun doing it! The culture is one where we care about each other. We are a work family, and you can feel it when youre a part of it. Idaho Central Credit Union was named a Best Place to Work in Idaho. Plus, we are a top financially performing credit union in the nation. ICCU was voted for large companies the Best Place to work in Idaho. We have also been named by SP Global Market Intelligence as the top performing credit union in the nation. We are a talent-based organization looking for talented individuals to help our members achieve financial success./ppICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law./ppThe above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job./p/div