Intake Coordinator -Bilingual
Legacy Home Health Agency, Inc.
Bilingual Intake Coordinator
Are you interested in a career in the medical field? Legacy Home Health Agency is seeking motivated individuals to join our team as Bilingual Intake Coordinators, helping coordinate in-home provider care for clients in our community through our PAS (Personal Assistance Services) and PHC (Primary Home Care) programs.
If you have a passion for helping people and enjoy a collaborative, mission-driven environment, apply today!
Key Responsibilities
- Provide excellent customer service to clients, doctors, and caseworkers
- Receive incoming referrals and verify eligibility for services
- Support communication with 2-1-1, Maximus, and Managed Care Organizations (MCOs)
- Assist with home visits and help clients feel comfortable with required documentation
- Manage high call volumes and conduct timely follow-ups
- Perform additional duties as assigned
Qualifications
Required
- Experience with insurance verification, medical records, or patient financial services
- Basic understanding of managed care organizations
- Previous professional work experience
- Strong communication and organizational skills
- Ability to manage high-volume calls and multitask effectively
- Flexibility to work overtime as needed
- Bilingual in English and Spanish required
Preferred
- Associate degree
- 12 years of experience in a healthcare office setting
Job Type
- Full-time
- Monday through Friday
- 8-hour shifts
- Overtime as needed
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Parental leave
Vacancy posted 2 days ago
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