IT Network Administrator

IT Network AdministratorOur client is looking for an IT Network Administrator for a contract role in Lawrenceville, GA. We are seeking a highly skilled and technically proficient NOC Technician to support Tier 1–2 network, systems, and cloud infrastructure operations in a mission-critical 24x7x365 environment. You will be responsible for the proactive monitoring, troubleshooting, and resolution of issues impacting a large-scale LAN/WAN architecture across over 100 sites, including core IP networking, virtualization platforms, hybrid cloud environments (AWS, Azure, GCP), and SaaS integrations. This role includes hands-on support of cloud services, routers, switches, firewalls, wireless infrastructure, and various connected devices. You will also manage escalations, execute standard changes, and contribute to documentation and continuous improvement.Skills:Associate's or Bachelor's degree in IT, Computer Science, or equivalent hands-on experience2–4+ years of experience in a NOC or enterprise IT operations environmentFamiliarity with ITIL-based incidents, problems, and change managementExperience with at least one scripting/configuration tool (e.g., Ansible, Terraform, PowerShell, Python)Preferred Experience:Infrastructure Monitoring & Incident ResponseMonitor enterprise infrastructure using tools such as SolarWinds, Splunk, LogicMonitor, Datadog, and Network Analyzer platformsTriage and respond to system-generated alerts and logs across network, server, and cloud environmentsPerform root cause analysis (RCA) and escalate to Tier 2/3 engineering teams as necessaryNetwork & Systems OperationsConfigure and support LAN/WAN connectivity for user devices (PCs, VOIP phones, printers, IoT, card readers, body-worn cameras)Troubleshoot and maintain DHCP reservations, DNS configurations, firewall rules, and VLAN assignmentsMaintain connectivity between internal systems, cloud resources, and remote users (VPN, NetMotion, IPsec/SSL)Cloud & VirtualizationSupport workloads running in cloud computing such as AWS, Azure, and GCP (e.g., EC2, VPC, IAM, Lambda, Azure VMs)Collaborate with IT teams to monitor cloud service pipelines, cloud-native telemetry (CloudWatch, Azure Monitor)Perform basic operations in VMware vSphere/ESXi, Hyper-V, and KVM environmentsSecurity & ComplianceBlock malicious IPs in real-time per InfoSec team guidanceManage VPN access for employees and third-party vendorsSupport physical security infrastructure (cameras, intercoms, badge systems) across 100+ sites using AvigilonField & Physical Layer SupportPerform cabling verification and troubleshooting for network patchingUse tools such as Fluke DTX testers to validate copper and fiber connectionsCoordinate with low-voltage cabling vendors for installations and escalationsOperational ManagementUse Salesforce & Team Dynamix Service Management for ticket handling and workflow trackingMaintain NOC SOPs, technical documentation, and operational runbooksParticipate in on-call rotations and after-hours emergency supportPreferred Certifications:Networking: CCNA, CompTIA Network+Systems: RHCSA, MCSA, VMware VCPCloud: AWS Certified (Practitioner/Associate), Azure FundamentalsSecurity & Monitoring: CompTIA Security+Preferred Technical Skills:NetworkingDeep understanding of TCP/IP, BGP, OSPF, NAT, VLANs, ACLs, and multicastConfiguration and troubleshooting of Cisco routers/switches: 2900, 3800, 3900 routers; 2900, 3500, 3700, 9200, 9300, 9500, IE2K/4K/5K series switchesFamiliarity with SNMP, NetFlow/sFlow, Wireshark/tcpdumpExperience with SD-WAN, MPLS, VPN (IPSec/SSL), and wireless networks at scaleKnowledge of Layer 1–4 troubleshooting and infrastructure design for 50+ site environmentsSystems Admin experience in Windows Server and Linux (RHEL, Ubuntu)Proficiency in shell scripting (Bash, PowerShell), log parsing, and systems automationHands-on with virtualization (VMware vSphere, Hyper-V, KVM)Cloud & MonitoringFamiliarity with cloud computing models (IaaS, PaaS, SaaS)Experience monitoring cloud-native workloads with CloudWatch, Azure Monitor, or StackdriverAbility to interpret and respond to Continuous Integration and Continuous Delivery (or Deployment) CI/CD pipeline and security telemetry