Culinary Operations Specialist

Culinary Operations Specialist

American Cruise Lines, the largest cruise line in the United States, is seeking a Culinary Operations Specialist to join our dynamic training team in Salt Lake City, UT. As the Culinary Operations Specialist, you are connected to our mission to Share America's Story on the Finest American Ships, specifically through the culinary experience each of our guests enjoy on board.

You are an efficient professional, with an expert grasp on English spelling, grammar, and computer literacy. You are the primary person responsible for ensuring all the menus for each cruise reflect the correct ports each ship visits that week, and that each is created from the Regional Executive Chef's matrix of menus. You coordinate with the Regional Executive Chefs, Hotel Operations Managers, training facility, development team, and shipboard teams to ensure all necessary parties are informed of any actual or proposed changes.

At American Cruise Lines, we are driven by our valuesOptimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.

Responsibilities:

• Maintain an updated menu database in the Navigator system.
• Maintain standardized recipe formatting, reviewing for spelling and grammar.
• Accurately input all dishes into American Explorer, ensuring that matrices and menus are error free.
• Tie the correct matrix to each individual cruise departure.
• Review sailing instructions prior to each cruise, adjusting matrix days as needed for different variations of each itinerary.
• Provide support to the Corporate Executive Chef & Regional Executive Chefs by tracking & organizing all updates they submit and confirming when completed within 24 hours.
• Collaborate with the operations management teams when discrepancies are found.
• Provide remote support to fleet.
• Other duties as assigned.

Qualifications:

• Professional written and verbal English literacy.
• Bachelor's degree.
• Culinary experience preferred.
• Core understanding of company's interdepartmental communication needs.
• Ability to self-motivate.
• Can adapt with short-notice.
• Flexible to demands of the business.
• Optimistic with a drive to succeed and motivate others.

Work Environment & Schedule:

• Salt Lake City Training Center 90%, Remote 10%.
• Minimal weekend reachability.
• Occasional travel to ships or Guilford, CT Home Office.

Attributes for Success:

• Commit to our American mission.
• Share our American key values.
• Live our American core competencies.
• Be the solution. It may not be my job, but it is my responsibility.
• Always do right. This will gratify some and astonish the rest.
• Be kind.
• Be humble.

Equal Opportunity Employer American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. American Cruise Lines bases all employment decisions on business needs, job requirements, and individual qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. This policy applies to all aspects of employment and employment decisions, including, but not limited to, hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access to benefits.