Bank Operations Levy/Garnishment Specialist

Bank Operations Levy/Garnishment Specialist

At Regions, the Bank Operations Levy/Garnishment Specialist processes claims from third parties on customer funds to prevent liability.

Primary Responsibilities

• Examines court documents to ensure accuracy, completeness, and legal sufficiency
• Contacts agencies and/or attorneys regarding documents that do not comply with statutes or procedures
• Reviews bank files to determine if a customer has an account that can be attached
• Initiates hold or account restrictions as required
• Updates case information into the database including phone conversations and ensures all documents are archived
• Initiates case closing as appropriate
• Provides hard copy answers and remits official checks to courts/agencies
• Produces and mails required customer notifications
• Collects legal processing fees where allowed
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

• High School Diploma or GED

Preferences

• Previous legal experience
• Experience working with databases

Skills and Competencies

• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
• Ability to work in a fast-paced environment
• Excellent verbal and written communication skills
• Proficient in Microsoft Excel and Word
• Strong organization skills
• Strong time management skills

Please note: This is not a remote position. Proximity to Hoover, AL required.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum: $37,750.00 USD

Median: $44,940.00 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits Information

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Location Details

Riverchase Operations Center

Location: Hoover, Alabama

Equal Opportunity Employer/including Disabled/Veterans