Data Center Hardware Support Technician II

Data Center Hardware Support Technician II

Job Title: Data Center Hardware Support Technician II

Job Location: Ashburn, VA (100% Onsite)

Duration: 18-month contract with potential for extension or permanent conversion

Pay Range: $50–$70/hr, depending on experience

Work Authorization: U.S. Citizenship Required

Position Overview

Our client, a leading financial institution, is seeking an experienced Data Center Hardware Support Technician II to support mission-critical infrastructure at an enterprise colocation data center in Ashburn, VA.

This is a hands-on technical support role focused on enterprise server hardware, rack-and-stack installations, hardware troubleshooting, break/fix support, structured cabling, and data center operations. The ideal candidate will have experience supporting physical data center infrastructure, managing hardware deployments, and resolving technical incidents in high-availability environments.

You will join an established 20-person Data Center Operations team responsible for maintaining reliable, secure, and efficient infrastructure. Candidates with strong hands-on hardware experience and a willingness to develop their networking skills are encouraged to apply.

Key Responsibilities

• Install, configure, troubleshoot, repair, and decommission enterprise servers and associated infrastructure.
• Perform rack-and-stack installations, hardware replacements, equipment relocations, and structured cabling.
• Troubleshoot server hardware failures, coordinate vendor support, and manage equipment RMAs.
• Support hardware refresh initiatives, infrastructure deployments, and capacity expansion projects.
• Perform physical equipment audits, cable management, and asset inventory tracking.
• Provide remote hands support to engineering and infrastructure teams.
• Troubleshoot basic network connectivity issues involving switches, routers, patch panels, and cabling.
• Manage daily work orders, service tickets, incident documentation, and change requests.
• Follow established data center safety, security, and operational procedures.
• Participate in scheduled maintenance activities and on-call support for critical incidents as needed.

Required Qualifications

• Hands-on experience installing, maintaining, and troubleshooting enterprise server hardware.
• Experience working in enterprise data centers, server rooms, or colocation environments.
• Proficiency with rack-and-stack operations, server cabling, power distribution, and hardware replacement.
• Familiarity with enterprise servers, storage systems, and network infrastructure.
• Understanding of copper and fiber cabling practices.
• Experience with hardware deployments, decommissioning, incident management, and RMA processes.
• Familiarity with ticketing systems, asset tracking, inventory management, or monitoring tools.
• Basic networking knowledge, including switches, routers, patch panels, and VLANs.
• Strong troubleshooting, documentation, organizational, and communication skills.
• Ability to work independently and collaboratively in a mission-critical environment.
• Comfortable working onsite in data center environments with equipment noise and temperature variations.
• Flexibility to participate in scheduled maintenance and after-hours incident response when required.

Preferred Qualifications

• Previous experience supporting colocation or hyperscale data centers.
• Experience with Dell PowerEdge, HPE ProLiant, Cisco UCS, or similar enterprise server platforms.
• Familiarity with ServiceNow, DCIM platforms, and configuration or asset management systems.
• Understanding of data center power, cooling, redundancy, and environmental monitoring.
• Experience interpreting rack elevations, infrastructure diagrams, and implementation plans.
• Dell, Cisco CCNA, CompTIA Server+, or similar technical certifications.

Why This Opportunity?

• Work in a mission-critical enterprise data center supporting essential financial technology infrastructure.
• Collaborate with an experienced team of data center engineers and infrastructure professionals.
• Gain exposure to enterprise hardware, advanced infrastructure technologies, and large-scale operations.
• Competitive hourly compensation with the potential for contract extension or permanent conversion.
• Opportunity to expand your technical expertise in server hardware, networking, and data center operations.

Interested?

If you have hands-on experience supporting enterprise server hardware and enjoy working in fast-paced data center environments, we'd love to hear from you!

Seneca Resources

We are a client-focused provider of Information Technology consulting services and workforce solutions for government and commercial organizations across the United States. Our success is driven by a strong corporate culture that values collaboration, professional growth, and career development. We offer engaging work, competitive compensation, ongoing training, and opportunities for advancement. We are an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.