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Workforce Planning Analyst

First Horizon

First Horizon Corp. is seeking a Customer Experience Analyst / Workforce Management Specialist to join First Horizon Bank Operations on-site in multiple U.S. locations. The role focuses on forecasting, scheduling, and analytics to meet service levels while optimizing cost and efficiency across in-house and remote teams. The ideal candidate will develop comprehensive reporting on staffing and adherence, drive workforce strategies across departments, and contribute to performance improvements #J-18808-Ljbffr

Vacancy posted 4 days ago
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