Resident Regional Director of Facilities Operations - Davenport, IA

Job Description

Job Description

​Salary:  $155K to $175K

Other Forms of Compensation:  15% Yearly RRDO Bonus Potential  

Resident Regional Director of Facilities Operations - MercyOne Genesis Medical Centers

Crothall Healthcare , a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at

Job Summary

The Resident Regional Director serves as the primary representative of Crothall Healthcare for the Facilities Maintenance Division in their designated region. You are responsible for coordinating and advising all activities within the assigned region through subordinate managers and directors. The Resident Regional Director is responsible for all matters relating to FM account operations in order to assure the highest client and customer satisfaction levels and account retention. They responsible for strong employee relations, achievement of financial goals and future business growth plans. 
Responsibilities:
•    Develops a business plan and budget for the region in conjunction with the functional support team
•    Develops financial forecasts and balances programs and resources
•    Responsible for accuracy and timeliness of financial data and statistics
•    Responsible for productivity and staffing for all hospital maintenance departments
•    Maintains and supports client satisfaction at a level that ensures account retention
•    Administers required client/customer surveys and responds in a timely and effective manner
•    Promotes client awareness of program alternatives and the availability of corporate resources
•    Monitors and ensures compliance with the provisions of client contracts
•    Assist in customizing programs to meet each account's unique needs as required
•    Conducts quarterly QBR’s with client to ensure and communicate program and contract compliance is being met
•    Conducts Regional Audits semi-annually to ensure ongoing compliance with regulatory and operational systems
•    In conjunction with the Regional Director of Operations and human resources representative develops the region's training plan for management employees and ensures its successful implementation
•    Visits each account on a regular basis to ensure that a positive relationship is maintained with the Director, Department Staff, and key client representatives
Qualifications:
•    Bachelor’s degree in engineering or equivalent work experience
•    Minimum 5 years supervisory experience in Facilities Maintenance (preferably at the Director level) experience in an acute care setting with high customer/client contact required
•    Demonstrated experience in NFPA, TJC, CMS, DNV, EPA, and OSHA codes & regulations, along with a strong solid understanding of building systems
•    CHFM highly preferred
•    Ability to handle P&L for multiple accounts
•    Ability to communicate optimally in written format and oral presentations
•    Ability to multi-task, establish priorities and meet deadlines

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits. 

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1546284

Crothall Healthcare 

Abigail Van Eman 

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