Distribution Operations Manager

About Us


Welcome to United Utility Services, a dynamic player in the electric utility industry. As a trailblazer, we provide comprehensive and innovative offerings that bolster power infrastructure investments across the U.S. We proudly serve as the parent company to industry-leading utility service contractors specializing in transmission, substation, distribution, and grid hardening projects. Our Core Values are clear and simple: Safety, Quality, Integrity, and Professionalism. At United Utility Services, we craft power delivery solutions - built safe, engineered smart, and driven by what customers demand - fueling communities with reliable energy. We are the best-in-class, trusted partner delivering customer-centric Power Delivery Construction and Engineering solutions.


About The Role


The Operations Manager position is responsible for overseeing all aspects of distribution operations within an assigned area, including safety, production rates, contractual compliance, customer relations, growth, employee development, and financial performance. This position is responsible for monitoring project key performance indicator metrics and ensuring consistent application of safety rules, work methods, and company processes across the various crews and work areas. This position has oversight of distribution personnel, equipment, and projects.


Key Responsibilities

• Provide leadership consistent with the company's emphasis on Safety, Quality, Integrity, & Professionalism
• Manage the day to day distribution operations to ensure safe and quality execution of projects and services to customers
• Review and respond to RFIs and RFPs for new and existing customers including attending pre-bid meetings, developing rates and submitting bids
• Redline contracts and service agreements to capture specific assumptions and exceptions to contract language to align with the company's best interest and performance
• Perform ongoing analyses of projects and contracts to ensure positive operational and financial performance
• Develop and implement strategic, proactive plans to further growth and continuous improvement
• Ensure all company goals, processes, and initiatives are communicated and supported throughout the department
• Provide consistent leadership in the area of safety and perform field safety observations to develop/maintain relationships in the field, observe work methods, and influence a positive safety culture
• Ensure projects are completed according to schedule, budget and in compliance with design and construction standards provided by customer
• Work closely with the Estimating & Project Management team to support bid development and reviews, plan-0f-day calls, project status reviews, and project closeout.
• Work with the Fleet and Purchasing Departments to ensure the departments equipment and tooling needs are met cost-effectively
• Work closely with the Human Resources and Safety & Training Departments to development training and employee development plans to support continued growth of skilled positions and departmental leadership
• Serve as a professional point of contact for customers, potential customers and storm restoration requests. Negotiates with customers for satisfactory terms and resolutions.
• Be a representative of the company at work and in the community. Professional and ethical conduct are expected

Key Qualifications

• High school diploma or Equivalent (GED)
• Ten years of applicable electrical utility and/or electrical contractor industry experience
• Four years of supervisory/management experience leading people and teams
• Prior experience managing the financial performance of a team
• Prior experience interacting with customers on a professional level
• Thorough understanding of electric utility safety and operational procedures
• Extensive knowledge of Distribution overhead and underground systems, operating methods, construction, maintenance, switching, safety, tools, equipment and work methods
• Excellent written and oral communication skills; ability to communicate effectively with all levels of employees and management
• Proficient in use of Microsoft Office (Outlook, Word, Excel and Power Point)
• Strong organizational leadership skills; ability to work with others without direct authority
• Excellent reading comprehension and interpretation abilities
• Problem solving skills
• Demonstrated ability to work in a team environment

Key Nice-To-Haves

• Experience estimating, engineering and/or bidding jobs
• Experience in project management and project oversight
• Industry based training and safety training certificates

Key Info


While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand, walk, and reach with arms. United Utility is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We encourage candidates of all backgrounds to apply. Join us in shaping the future of sustainable energy solutions!


Accessibility: If you need an accommodation as part of the employment process, please contact
Email: HRSC @unitedutility.com


Equal Opportunity Employer is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.


Equal Opportunity Employer, including disabled and veterans.