City Manager, Philadelphia

Job Description

Job Description

Company Overview

Dropoff provides reliable same-day delivery, empowering businesses to meet and exceed rising customer expectations. Trusted by national leaders in healthcare, retail, and industrial sectors, we partner with enterprises to fulfill critical customer needs through professional drivers and proactive customer service.

We are transforming the same-day delivery experience in a rapidly growing U.S. market. Recognized as one of the Best Places to Work in Austin, TX by the Austin American-Statesman and a proud recipient of Inc. 5000’s Fastest Growing Private Companies in America, Dropoff’s sophisticated logistics platform gives enterprise businesses real-time visibility into their deliveries—improving customer experience while streamlining operations at scale.

For more information about how Dropoff is shaping the future of same-day delivery, visit 

The Opportunity

Searching for your next challenge? We are looking for a City Manager, Philadelphia. This person will need to live in the Philadelphia, Pennsylvania area.

The primary focus of the City Manager is to ensure excellence and consistency in local market operations across a number of metropolitan areas within a defined region. This includes continuous recruitment for both employee and independent contractor drivers in assigned markets. City Managers assume responsibility for on time delivery, local market operational expenses, and customer satisfaction. The ideal candidate will have operational management and/or customer service experience. Experience with last-mile logistics and medical services is a plus.

This is an entry-level management position, experience with last-mile logistics and medical services is a plus. This position reports to the General Manager. 

Responsibilities

● Ensure proper supply of driver capacity to manage customer delivery

demand for assigned markets successfully.

● Recruit, train and provide ongoing supervision of the local market driver fleet.

● Assist with weekly driver payroll to ensure accuracy each week.

● Monitor daily order flow and driver performance to improve market performance.

● Make proactive recommendations to senior leadership to improve the overall market

Performance.