Veterinary Receptionist

Veterinary ReceptionistAt Chagrin Valley Veterinary Clinic, we are dedicated to providing exceptional medical care while treating every client and patient like family. Our team is committed to compassionate service, excellent communication, and creating a welcoming environment for pets and the people who love them.We are looking for a friendly, organized, and dependable Veterinary Receptionist who enjoys working with both people and animals. If you thrive in a fast-paced environment, have excellent customer service skills, and want to be part of a supportive team, we'd love to hear from you.Job Responsibilities:Checking patients in, discharging patients, invoicingProvide customer service such as greeting customers, answering questions, processing incoming patients, and handling paymentsAnswer phone calls which may include answering questions, scheduling appointments and recording messages for doctors and staffHandle incoming and outgoing mail and emailUpdate and file patient chartsEnter data into computerize billing programRetrieve prescriptionsAssist with pet supply purchases such as food, supplements, and grooming itemsMaintain the cleanliness of waiting roomMust be able to lift 50 pounds, stoop, bend, and stand on feet for long periodsRetail salesSkills / Qualifications:High School Diploma or relevant education and work experienceCustomer ServiceOrganizational SkillsTech SavvyTeam orientedCommunication skillsAll Full Time Team Members are eligible for benefits, including:Competitive base pay plus revenue share bonus program!Best-in-class medical, vision, and dental insuranceShort-term and long-term disabilityLife insurance401k with matchPaid time offFree continuing educationMental health supportAnd more!We believe in a Whole Person Approach when it comes to our veterinary teams. This includes a living wage for all hospital Team Members, best-in-class benefits, mental health support, and continuous education. Investing in our teams and sharing the growth that they are instrumental in driving are top priorities, which is why every Team Member is eligible to participate in our revenue sharing program as well. All positions come with growth opportunities – whether you are seeking skill development to advance your career or to build additional capacity to better service your community, we custom tailor plans for each Team Member’s career journey.