Medical Assistant

Job Description

Job Description

JOB DESCRIPTION

Job Title:

Medical Assistant

FLSA Status:

Non-Exempt

Reports To:

Practice Manager

Pay Grade:

Grade 3

Location:

All

Employment Type:

Regular, Full-time

Department:

70 - Clinical Support 

EEO Class:

3 – All other employees

Date:

July 2025

Job Summary

This position is assigned to work in both the front and back office of the clinic. This position requires the ability to work in a fast-past environment while providing excellent care for our patients. 

Duties/Responsibilities

Back Office Duties

• Conducting blood draws, non-stress tests, injections and completing vitals.
• Assisting in procedural set-ups such Amniocentesis, Cerclage Removal, Chorionic Villus Sampling (CVS).
• Scheduling surgeries with local hospitals, verifying times with patients and providers.

• Responding to portal messages between patient and provider
• Patient intake and vital
• Clean and set up exam rooms
• Chaperone exams
• Chart Preparation

• Follow up on labs and specimen collection results

Front Office Duties

• Welcoming patients by greeting them, in person or on the phone, answering and directing inquiries from patients and referring providers. 
• Registering, scheduling, and confirming appointments. 
• Verifying patient demographic information and update as needed
• Collecting co-pay and past due balances 

Required Skills/Abilities

• Excellent Customer Service
• MA Certificate
• Patience and Empathy
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office 365

Education /Experience

• High School Diploma or GED
• Graduate of an Accredited Medical Assistant Program
• Associates degree preferred
• Minimum 3 years required, with OB/GYN preferred 
• Experience with EMR system, Athena knowledge a plus

Physical Requirements

• Must be able to walk and stand for extended intervals

This job description is designed to provide a high-level overview of the role and its responsibilities. Additional duties and responsibilities may be required based on the needs of the practice.