Merchandising Coordinator

A leading foodservice and distribution organisation is seeking a Merchandising Coordinator to support merchandising operations and provide transactional and administrative support to sales teams. The role acts as a key liaison between Sales, Buyers and Category Management, helping coordinate product requests, special orders, supplier updates and merchandising activities. Key Responsibilities Act as a primary merchandising contact for Sales, national accounts and healthcare account enquiries. Communicate urgent supplier, product and promotional updates to sales teams. Track and trace special orders, demand status, late inbound deliveries and other operational requests. Respond to basic sales and product enquiries using relevant systems and product knowledge. Monitor drop-ship orders to ensure products are shipped and invoiced promptly. Process special orders and non-stock item requests. Manage demand-status orders and coordinate confirmations, receiving and allocation activities. Coordinate new item stocking requests and maintain supporting documentation. Create and maintain merchandising charts and reports as required. Process merchandising-related activities including price management and market cost updates. Provide additional sales support during periods of increased demand. Research issues, resolve problems and follow up with relevant stakeholders to ensure timely resolution. Maintain accurate records and ensure merchandising processes are completed efficiently. Requirements High school diploma or equivalent combination of education and experience. Bachelor's degree preferred. 1+ year of relevant experience. Experience in purchasing, merchandising, sales and/or customer service . Experience within a retail, wholesale or distribution environment preferred. Strong communication and relationship-building skills. Excellent organisational and time management abilities. Strong problem-solving skills and ability to research and resolve issues independently. Ability to learn new systems quickly and handle basic enquiries without unnecessary escalation. Strong attention to detail and ability to identify and overcome operational obstacles. Proficiency in Microsoft Excel preferred. Ability to manage multiple priorities in a fast-paced environment. Working Conditions Approximately 5% travel . Ability to work effectively with sales, merchandising, purchasing and category management teams. #J-18808-Ljbffr