Chief of Staff

Role Description

The Chief of Staff serves as a trusted strategic partner to the President & CEO, enabling focus on the enterprise’s most critical priorities while ensuring disciplined execution across the organization. This role operates as an extension of the President & CEO, connecting strategy to action, strengthening governance and Board effectiveness, and driving alignment across the Executive Leadership Team (ELT).

The Chief of Staff will play a central role in operational stabilization, enterprise transformation, and cultural renewal, while serving as the primary integrator of President & CEO priorities and coordination with executives and the Board. This is a highly visible, high trust role requiring strong judgment, executive presence, intellectual rigor, and the ability to influence without formal authority.

Qualifications

• 15+ years of experience in roles such as Chief of Staff, strategy, consulting, operations, finance, or senior executive support.
• Bachelor’s degree in business management.
• Exceptional written and verbal communication skills, with the ability to synthesize complex topics into clear, executive-level materials.
• Strong business judgment and ability to operate effectively in high-stakes, fast-moving environments.
• Demonstrated ability to drive execution across cross-functional teams without formal authority.

Requirements

• Act as a strategic thought partner to the President & CEO, helping frame issues, pressure-test thinking, and translate strategy into clear priorities and actions.
• Drive execution against the President & CEO’s annual priorities, enterprise goals, and turnaround initiatives, ensuring follow-through and measurable progress.
• Help the President & CEO stay focused on what matters most by triaging issues, preparing decision materials, and anticipating challenges before they escalate.
• Support preparation for key meetings, speaking engagements, enterprise communications, and external interactions.
• Serve as the President & CEO’s primary partner for Board and Committee coordination, ensuring disciplined, high-quality governance processes.
• Own the end-to-end process for Board agendas, materials, calendars, and cadence, in close partnership with the Chief Legal Officer, Corporate Secretary and committee liaisons.
• Ensure Board materials are concise, coherent, aligned in substance and strategically, and decision-ready raising the quality and consistency of Board engagement.
• Coordinate follow-through on Board actions, resolutions, and commitments, ensuring accountability and closure.
• Support preparation for Executive Sessions, special committees, and ad hoc Board requests.
• Enable a high-performing ELT by helping set priorities and operating rhythms that drive enterprise outcomes.
• Ensure alignment across executives on strategy, operating priorities, and messaging, surfacing disconnects early and constructively.
• Track cross-functional initiatives and dependencies, proactively resolving conflicts and removing barriers to execution.
• Provide candid feedback and insights to the President & CEO on team dynamics, risks, and opportunities.
• Help establish and reinforce strong management discipline, including enterprise tracking of priorities, milestones, risks, and results.
• Design and maintain the President & CEO’s operating cadence across Management meetings, reviews, Board meetings, and strategic checkpoints.
• Bring structure to complex, ambiguous issues, helping the President & CEO and leadership team move from discussion to decision.
• Support the President & CEO’s efforts to strengthen culture, improve communication, and build strong, effective relationships with the Board, executives, and broader organization.
• Reinforce clarity of direction and “one enterprise” thinking ensuring actions align with stated values and priorities.
• Model high degree of discretion, personal integrity, trustworthiness, and professionalism in all interactions.

Benefits

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program