Portfolio Community Association Manager

Job Description

Job Description

We are seeking a Licensed Portfolio Community Association Manager to join our dynamic team. In this role, you will oversee the overall management of assigned community associations, build strong relationships with clients and vendors, assist property managers with day-to-day duties and collaborate closely with various departments. Success in this position requires excellent customer service skills, effective multitasking, and a proactive approach to community management.

Key Responsibilities As a Licensed Portfolio Community Association Manager, responsibilities include but are not limited to:

• Supervising the operations and administration of associations in compliance with agreements, policies, and procedures.
• Acting as the primary liaison with boards of directors, homeowners, and committees.
• Managing administrative tasks requested by boards and ensuring compliance with agreements.
• Utilizing management tools effectively (e.g., calendars, action item lists, budgets, etc.).
• Reviewing financial reports and submitting management summaries to boards.
• Advising on major capital expenditures to maintain community standards.
• Understand collection processes and follow up with the board
• Preparing board meeting materials and attending meetings and community events as needed.
• Supporting architectural review processes and overseeing routine inspections.
• Managing vendor relations, performance evaluations, and project oversight.
• Coordinating building and common area inspections and ensuring follow-up actions.
• Maintaining association files and databases, including resident information.
• Ensuring adherence to company processes for accounts payable.
• Taking a hands-on and flexible approach to client requests and operational needs.
• Strong interpersonal skills and proficiency in building relationships
• Performing other duties as assigned.

Skills and Qualifications

• Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.).
• In-depth knowledge of community associations and property management compliance, budget, and financial management
• Familiarity with board and community manager roles and their interaction with homeowners.
• Strong communication and customer service skills.
• Proficient in business correspondence and conflict resolution.
• Self-motivated, detail-oriented, and a team player.
• Excellent time management and prioritization skills.
• Bilingual; Proficient in both English and Spanish in all forms of communication
• Proficiency in AppFolio, Enumerate, Microsoft Office or similar system desires

Education, Experience, and Certifications

• Valid LCAM License Required
• 4-5 years of experience in community association management.

If you are passionate about property management and possess the necessary skills, we encourage you to apply for this exciting opportunity!