Dental Receptionist

Dental Receptionist

We are seeking a friendly and organized Dental Receptionist to join our dedicated team. As the first point of contact for our patients, you'll play a key role in creating a welcoming experience while helping ensure the smooth day-to-day operation of our practice.

For more than 21 years, our practice has proudly served Memphis and the surrounding communities with exceptional patient care. We're looking for a warm, professional, and quick-thinking individual who enjoys helping others and thrives in a collaborative, patient-focused environment.

Schedule: Full Time

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment
• Schedule and confirm appointments, manage provider calendars
• Answer phone calls, respond to inquiries, and manage patient communication
• Verify insurance coverage and obtain necessary pre-authorizations
• Process payments, handle billing, and maintain accurate financial records
• Maintain patient records and ensure accurate data entry
• Coordinate patient flow and assist with administrative support as needed
• Ensure compliance with patient confidentiality and HIPAA regulations
• Please note that additional responsibilities may be assigned

Qualifications

• High school diploma or equivalent
• 1+ years of experience in a dental front office role, including knowledge of dental insurance verification and benefits

Preferred Skills

• Excellent communication and customer service skills
• Reliable, organized, and detail-oriented
• Experience with dental practice management software
• Proficiency with computers, including Microsoft Office applications
• Knowledge of dental insurance and billing procedures

We Offer

• Competitive Compensation
• Benefits Package: Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time Off, Paid Holidays and much more!

Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

The salary range for this role is $19-$21 per hour. At Specialized Dental Partners, its affiliates, related companies and independently owned supported clinical practices, we are committed to ensuring fair and equitable pay for all employees. We adhere to all applicable federal, state, and local laws regarding pay equity and non-discrimination. Our compensation practices are designed to ensure that employees are paid fairly based on their role, experience, performance, and contributions to the company, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We regularly review our compensation practices and conduct pay equity audits to identify and address any disparities. By fostering a culture of transparency and fairness, we aim to create an inclusive workplace where all employees feel valued and respected.