Customer Service Attendant

Customer Service Attendant - General

JJ's Car Wash is hiring customer service fanatics who can provide unreasonable hospitality to our members and guests!

Outgoing and positive attitude? Our employees are successful with all backgrounds and experience levels. JJ's Car Wash offers every guest a combination of superior customer service, wash quality, speed and value for the dollars they chose to spend with us.

Type: Full-Time and Part-Time Positions Available

Department: Member and Guest Hospitality

Pay Range: Starting at $11.00 Hour Based on Experience

Location: Friendswood, TX Location

*******Candidate Hiring Assessment********:

As part of our hiring process, we require all candidates to complete a Predictive Index Hiring Assessment. Please set aside 5-10 uninterrupted minutes for completion. Please complete the assessment at the following URL (copy and paste into new browser): within 24-hours of submitting your application. This assessment does not measure intelligence, education or experience. It simply measures work and communication needs. Please note that if we do not receive your assessment, your application will not be considered.

Why Team Members Love Working at JJ's Car Wash

• Minimum Two Days Off Per Week
• Free Car Washes
• Competitive base pay plus potential to earn weekly commission.
• 40-Hour work weeks available | Flexible Schedules
• Career Growth Opportunities
• Health Benefits Available (If Eligible)

The Customer Service Attendant position at JJ's Car Wash is full-time or part-time role focused on providing exceptional service (we call it Unreasonable Hospitality) to all guests at our washes. This position is integral to maintaining a welcoming experience and enhancing the overall wash experience at JJ's Car Wash. This role emphasizes positive body language to assist our wash guests with initiating their wash process.

Qualifications

• A friendly, energetic, motivated personality.
• Customer service orientated | Likes fast paced work environments.
• Must be able to stand / walk for duration of shift / outdoor environment / Lift Approx. 40lbs.
• Need to have reliable transportation.
• Fast learner, able to follow company guidelines and processes.
• Can engage in customer communication and respond respectfully to customer inquiries when necessary.
• Must demonstrate positive body language and ability to Smile!
• Previous customer service experience is plus!

Responsibilities

• Always be ready to assist customers with menu options and payment.
• Provide customers with information and benefits of the monthly membership programs.
• Guide cars onto the conveyor with a focused, pleasant, and competent demeanor with a big smile.
• Perform visual inspections of the condition of each vehicle prior to entering the tunnel.
• Be proficient with all policies and procedures and able to perform them on a daily basis as needed.
• Assist fellow team members with keeping the entire property spotlessly clean and ensure everything is organized.
• Keep vacuums unclogged, hoses hung properly, and trash cans emptied.
• Be polite and available to address all customer concerns and handle them in a professional manner.
• Work safely and report safety or maintenance issues to management.
• Other duties as assigned.
• Position may be required to rotate to other company locations (Friendswood, League City)

PLEASE NOTE THAT COMMUNICATION FROM JJ's Car Wash FOR THIS POSITION WILL GENERALLY COME VIA EMAIL. PLEASE DOUBLE CHECK YOU ENTERED THE CORRECT EMAIL ADDRESS AND BE SURE TO CHECK YOUR EMAIL OFTEN.