Lead, Techincal Program Manager

Technical Program Manager

This role is for a Technical Program Manager with strong AWS cloud experience.

The ideal candidate is always someone who began their careers as a developer or engineer and then moved up into Technical Program Manager roles working with technologies such as AWS, microservices, API.

We are looking for good strong companies here.

This position is the TPM for the AWS and Cloud Engineering for the Finicity Integration.

The TPM will coordinate plans across Mastercard and Finicity and work with multiple Cloud Engineering teams to deliver an environment based on Mastercard Standards.

ROLE

We are looking for experienced technical program management professionals to join our team and help us build towards the future. Our Technical Program Managers (TPM) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model. In this role, you get to dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems. You will contribute to the strategies, design choices, and even the cloud infrastructure necessary to build comprehensive believable and achievable execution plans to deliver high-profile new features and capabilities for our customers. You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way.

ALL ABOUT YOU

· Plan and manage a group of related technology projects or activities in a coordinated way from inception through successful delivery

· Deep understanding of the design approaches and technologies utilized in your area

· Focus on the customer experience, the build and delivery processes and the problems to be solved

· Work across multiple scrum teams (may be cross-cutting across products, scrum teams, and/or technologies or work may be vertically focused on a single product or feature set)

· Align dependent organizations and remove/mitigate all blocking issues

· Work directly with external to the organization or external to Mastercard technology providers and customers

· Work with limited guidance, seeking guidance as needed because the product and delivery strategy is defined. The design is not.

· Deep understanding of the business and technical requirements for the solutions being built

· Understand the needs of the engineers and technical operations teams who have to build, maintain, and operate the system for the life of the system

· Recognize complex designs and propose simplified solutions by working with software design engineers, principals and TPMs

· Help customers and the engineering teams make trade-off decisions by considering all of the data including business goals, technical platform strategy, customer experience and maintainability. You identify blocking issues and manage their resolution.

· Identify, assess, track and mitigate issues and risks at multiple levels

· Write documentation as required

· Partner with industry vendors that provide technology or user experience design components that support our architecture and work with vendors on our implementation plans and roadmaps identifying partnership opportunities to increase our development velocity and our learnings

· Communicate role up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues when appropriate

· Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels

· Work across teams to optimize processes

· Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives

JOB SPECIFIC EXPERIENCES

· Anticipate bottlenecks and adequately factor in contingency for unplanned delays

· Determine if success metrics are in place and if not, you work to define them

· Recognize discordant views and take part in constructive dialog to resolve them

· Continuously assess development processes, test plans, and operations. You work with teams to improve concurrent project delivery.