Automotive Service Manager

Service Manager Opportunity At Gossett Motor Cars

One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and is seeking a talented professional individual with the ambition and aptitude to join our Memphis Dealer Group. We are searching for an energetic individual with a positive attitude with the ability to succeed in a fast-paced environment. If you have a Can-Do attitude to achieve targeted goals, we will provide additional incentives and opportunities for advancement.

We are currently seeking an organized and detailed Service Manager for our largest dealership to join our team.

An Automotive Service Manager must be prepared to interact on a professional level with customers and employees in a manner that builds relationships while solving problems. The management candidate should demonstrate excellent knowledge about servicing vehicles, and prior experience as an automotive service technician can be extremely valuable. The assistant automotive service manager must be able to use computers and other technical equipment required for research and communications. Being able to multitask in a fast-paced environment is a must.

Gossett Motor Cars Benefits:

• Unsurpassed professional training
• Team-oriented environment
• Advancement opportunities
• Paid training
• Paid vacation
• 13 New Car Brands with more to come
• 401k (company match)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Coverage
• Employee car purchase program
• Wellness program
• On-site mobile health clinic

Responsibilities:

• Required to maintain the profitability of a department while controlling expenses and maintaining customer satisfaction.
• Required to understand and keep abreast of all federal, state and local regulations that affect their operations.
• Interacting with and managing a staff of technicians
• Leading our service management & reconditioning activities
• Interacting with external vendors
• Fulfilling all service activities needed to meet or exceed operating plan goals
• Implementing and maintaining effective reconditioning processes and flows
• Effective vehicle production and inventory control
• Managing technician productivity
• This is a hands-on, working position

Requirements:

• Strong communication skills to deal with customers, employees and vendors.
• Valid driver's license with clean driving record.
• At least 2 years of automotive technical and automotive customer service experience
• Experience with implementing structured business processes
• A hard-working can-do attitude
• Excellent interpersonal and management skills