Customer Service Associate (7959)

The Wash Shop

Customer Service Associate

Nature of Work:

As an important member of our team, you will be entrusted with the responsibility of maintaining the cleanliness and optimal functioning of vehicles at our car wash facilities. This role involves the use of specialized cleaning agents and equipment to ensure a pristine finish.

Essential Job Functions:

Wash and dry vehicles
Monitor the functionality of car wash machinery and equipment
Perform routine maintenance on car washing equipment as required
Pre-wash and rinse soiled vehicles to enhance cleaning efficacy
Maintain the car wash facility, including trash removal and debris management
Provide assistance to customers as needed
Direct and guide vehicles into designated car wash areas
Inspect vehicles to assess their condition and report any issues
Ensure adherence to company policies and procedures

Knowledge, Skills, and Abilities:

Physical stamina and comfort working outdoors
Keen attention to detail
Strong organizational skills

Scope of Position:

This role reports directly to the Manager and involves no direct supervisory responsibilities. Daily assignments are provided by the Manager.

Working Conditions:

This position entails working outdoors most of the time, with exposure to heavy equipment, slick surfaces, and varying temperatures.

Major Accountabilities:

Timeliness and quality of service provided
Accurate and timely data input into the computer system
Prompt and courteous customer service
Maintenance of a clean and safe work area
Adherence to safe work habits
Compliance with clean and proper uniform usage and good hygiene
Effective employee relations

Work Location: In-person at our car wash facility.

Your Benefits:
Health insurance, dental and vision
Ancillary Benefit Options
Flexible spending account/Health savings account
401(k) with matching
Paid time off/Sick time
Employee discount

Apply

Vacancy posted 5 days ago

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